You are accompanying your grandmother to the outpatient surgery center to have a mole removed. She is directed to update

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You are accompanying your grandmother to the outpatient surgery center to have a mole removed. She is directed to update all of her documents on a computer at a patient kiosk. She is upset that she cannot just update a paper copy on her chart. She knows that you just studied the electronic health record (EHR) in school, so she asks you why things had to change. Please answer her question in 250 words.