CASE STUDY The Planning Events Committee of TeeZays Limited. Mr. Richard Lumpkin, Senior Human Resource Manager, of TeeZ

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CASE STUDY
The Planning Events Committee of TeeZays Limited.
Mr. Richard Lumpkin, Senior Human Resource Manager, of TeeZays
Limited, a General Insurance company with one thousand workers. He
had been assigned 20 workers employed in different departments of
the organization, to work on an employee appreciation ceremony. The
team had six (6) months to prepare for the event, since it was
scheduled to coincide with the company’s end of year Christmas
celebrations. The team held its first meeting on June 30th, however
at its fourth meeting on September 30th they still had not
developed any plans for the event. There were a number of areas on
which the team members could not agree, such as, (1) who would be
the team leader, (2) how many recipients should be selected for the
awards, and (3) the appropriate award for the recipients. Mr.
Lumpkin, tried on various occasions to include all members of the
team in the discussions. At every meeting, fifty percent of the
team were talking on their phones, while another six (6) would be
conducting informal meetings among themselves. However, at the
meeting of October 30th Ms. Jan Bascombe, a Human Resource Adviser,
decided to provide recommendations for the event. After speaking
for three minutes, her secretary came in and informed her that she
was urgently needed at the office. Jan exited the meeting and
Richard requested that someone continue reading Jane’s
recommendations in her absence, but no one volunteered. Mr. Lumpkin
became very frustrated. After voicing his disappointment with the
team, he decided to find out why they were not participating. Ten
workers indicated that they did not understand why they were chosen
to be members of the committee, since they were not interested in
selecting anyone for the award. Another five employees informed the
Senior Human Resource Manager that they preferred to be at their
jobs since they had deadlines for submitting their work
assignments. Richard then decided that he should write a report to
the CEO with suggestions for cancelling the employee recognition
ceremony.
Identify and discuss the major problems in the team, that
prevented the members from working with each other. (15 marks)
What would you recommend to future teams so they avoid the
problems identified in this case? (15 marks).