- Enario You Recently Graduated From A Caahep Accredited Medical Assisting Program And Just Passed The Certification Exam 1 (159.91 KiB) Viewed 38 times
ENARIO: You recently graduated from a CAAHEP-accredited medical assisting program and just passed the certification examination to earn the A (AAMA) credential. You learned a great deal about HIPAA applications in your medical assisting program and are confident that you can apply se regulations in the family practice where you are working. A patient comes to the office today very upset because a message about her oratory test results was left on her home answering machine, even though she specifically requested in her disclosure consent form that ssages only be left on her cell phone. Her mother then called the facility and requested information about her diagnosis. How should this ation be handled? The office manager does nothing to correct this error. Can the patient and/or the medical assistant report this infraction the Privacy Rule to the Office for Civil Rights (OCR)? How can this be done? The patient decides to switch physicians because of her satisfaction with the management of her personal health information.