What BEST defines IT service management?

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answerhappygod
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What BEST defines IT service management?

Post by answerhappygod »

What BEST defines IT service management?

A. An organization supplying services to only external customers
B. The customer of an IT service provider who defines and agrees the service targets
C. The implementation and management of quality IT services that meet business needs
D. The resources that are utilized to provide value to customers through services
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