An end user reports a Windows computer is infected with a virus. Which of the following should be the technician's FIRST

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answerhappygod
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An end user reports a Windows computer is infected with a virus. Which of the following should be the technician's FIRST

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An end user reports a Windows computer is infected with a virus. Which of the following should be the technician's FIRST troubleshooting step?

A. Identify malware symptoms
B. Disable System Restore
C. Run Windows Update
D. Educate the end user
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