After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Ag

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answerhappygod
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After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Ag

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After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces. While the agent is trying to login, the engineer finds the following error messages:
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR "" AuthorizationService-3.4.0.0.340003 "" Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
Which Avaya Oceana® snap-in log file contains these log messages?

A. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua ""ucm-pu-1.log
B. cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tail ""f AuthorizationService.log
C. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail ""f ua-bpm-pu-1.log
D. cd /var/log/Avaya/services/AuthorizationService/ and tail ""f AuthorizationService.log A
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