A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.
Which command in the vector would invoke NCR when using BSR?
A. route-to number 112920414
B. route-to number ~r11292414
C. reply-best
D. queue-to best
A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to elimin
-
answerhappygod
- Site Admin
- Posts: 899604
- Joined: Mon Aug 02, 2021 8:13 am
A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to elimin
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!