If your software is not working, what is the best practice to determine how to fix the concern?

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answerhappygod
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If your software is not working, what is the best practice to determine how to fix the concern?

Post by answerhappygod »

If your software is not working, what is the best practice to determine how to fix the concern?

A. Use the nine disciplines associated with troubleshooting to identify and describe the problem
B. Do a root cause analysis and gather information to solve the problem to prevent future issues
C. The ability to get the software running immediately will solve all business needs
D. Monitor logs and alerts for information for a few months to determine the problem
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