A customer is trying to connect Jane Doe using Web Client from a public network. The attempt shows "Connecting" and it n

Business, Finance, Economics, Accounting, Operations Management, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering, Chemical Engineering, Algebra, Precalculus, Statistics and Probabilty, Advanced Math, Physics, Chemistry, Biology, Nursing, Psychology, Certifications, Tests, Prep, and more.
Post Reply
answerhappygod
Site Admin
Posts: 899604
Joined: Mon Aug 02, 2021 8:13 am

A customer is trying to connect Jane Doe using Web Client from a public network. The attempt shows "Connecting" and it n

Post by answerhappygod »

A customer is trying to connect Jane Doe using Web Client from a public network. The attempt shows "Connecting" and it never goes to Ready Status. While troubleshooting this issue using traceSBC the customer notices that the TLS handshake is never reaching AAWG. They suspect a problem with the reverse proxy configuration of AAWG on SBC. They have retrieved the tracing message:

What can you conclude from analyzing the trace message?
A Customer Is T 1
A Customer Is T 1 (5.08 KiB) Viewed 59 times
A. AADS Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP
B. AADS Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS
C. AAWG Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS
D. AAWG Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!

This topic has 1 reply

You must be a registered member and logged in to view the replies in this topic.


Register Login
 
Post Reply