You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact Center Administrati

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answerhappygod
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You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact Center Administrati

Post by answerhappygod »

You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server (CCMS). After adding the CCT server, you are unable to associate it with the CCMS, what is a problem with this installation?

A. No CCT users have been created
B. The CCT server does not have valid licenses
C. The CCT server has not been added in CCMA
D. Open Queue has not been enabled on the CCMS
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