Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience

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answerhappygod
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Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience

Post by answerhappygod »

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration
POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A. Verify that the Media Processing Platform (MPP) is operational
B. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
C. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
D. Verify that the WebLM license is not expired arid verify if you have configured the required number
E. Verify that the Short Message Service (SMS) server is not down.
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