Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?

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answerhappygod
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Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?

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Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?

A. Backup the ACR postgres database.
B. Start the ACR Service.
C. Apply any existing software hotfixes.
D. Backup the ACR MS SQL database.
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