You cannot find a contact under interactions that was recently recorded. You have confirmed the recording exists on the Avaya Contact Recorder (ACR).
What is causing this problem?
A. Your search parameters are too wide.
B. Your search parameters are include other agents as well.
C. You have to wait for at least an hour before doing the search.
D. You have not selected the Near Real-Time contact search option.
You cannot find a contact under interactions that was recently recorded. You have confirmed the recording exists on the
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answerhappygod
- Site Admin
- Posts: 899604
- Joined: Mon Aug 02, 2021 8:13 am
You cannot find a contact under interactions that was recently recorded. You have confirmed the recording exists on the
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