What provides built-in real and historical reporting capabilities for the call center, including reports for Splits/Skill, Agents, Vector Directory Numbers (VDNs) and trunk groups?
A. VvStats
B. Service level maximize (SLM)
C. Basic Call management System (BCMS)
D. Automated Number Identification (ANI)
What provides built-in real and historical reporting capabilities for the call center, including reports for Splits/Skil
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answerhappygod
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What provides built-in real and historical reporting capabilities for the call center, including reports for Splits/Skil
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