A supervisor wants to endure that a specified group of agents logout at a specified time during the work week. How can t

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answerhappygod
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A supervisor wants to endure that a specified group of agents logout at a specified time during the work week. How can t

Post by answerhappygod »

A supervisor wants to endure that a specified group of agents logout at a specified time during the work week.
How can this be accomplished?

A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
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