A patient is being seen in the office. The patient primary language is Spanish. The patient has their 8-year-old child w

[answerhappygod]

A patient is being seen in the office. The patient primary
language is Spanish. The patient has their 8-year-old child with
them to interpret the doctor’s findings. The doctor has provided
the child with a terminal diagnosis for the patient. The child is
left to explain this to the adult non-English (Spanish) speaker.
The child begins to become emotional and cry.
How should this have been handled and What can of measures
should be in place for non-English speakers? What do you do when
someone is present with a language that you do not have anyone in
the office to interpret for and you do not know what their primary
language is? Does this have an impact on the quality of care we are
able to provide to the patient? What are the potential
repercussions?