stion 3 Using the Crew Resource Management (CRM) Leadership strategy, which of the core principles addresses psychological safety? ked out of Flag fogy Select one: a Workload management b. Technical proficiency c Communication d Planning and implementation
Question 9 Note A physician prescribes a medication that causes and allergic reaction in the patient. What is this an example of? Marked out of 100 Pa Select one: a Sentinel event b. Adverse event c. Malpractice d Human error
tion 10 out of Many of the elderly patients in a Continuing Care facility are English speaking, experience confusion, and get anxious when other languages are spoken as they believe the other people are talking bout em" and "planning to do them harm" The facility implemented a policy that requires all employees to speak English around the patients to prevent confusion and anxiety. There is a group of nurses working in the facility who are from the same culture. During breaks they frequently speak to each other in their common language. Is the nurse's behavior creating a climate of inclusion for the patients, and why? Select one Tag a No. Their conversations in their native language is contributing to the patient's confusion and anxiety b Yes. They are on their break and are not obligated to follow agency policies for work related behavior c No They are not following the agencies policies to respect the English-speaking patients d Yes. As long as they are taking breaks in areas where patients are unable to overhear them.
Question 12 Not yet red The physician is unable to access laboratory information for your client and the nurse from the previous shift neglected to pass on current lab results to you. When you call the physician to notify them of a change in your patient's condition, they are unfamiliar with the patient. Which human factor impacts the communication between the physician and reporting nurse? Marted out of 1.00 P Flag Question Select one o a current lab results impacting patient care decisions are not accessible Ob physician has to trust the nurse is providing accurate information O c. nurse spends extra time looking for previous lab results that are not current Od the previous nurse failed to communicate current lab results to the nurse
eshon 17 What demonstrates a healthy hierarchy in the healthcare learn? ed Bag Select one Physicians have greater influence over client care decisions than other healthcare team members b Team leader is the primary person that controls the flow of communication and provides goals c. Patients are completely dependent on healthcare providers to make decisions on care needs Shared authority, responsibility, and decision making based on expertise and knowledge Prepage
stion 19 What is the initial response when dealing with a conflict situation involving a client? wered ed out of Select one: a. Use empathy and reflective listening b. Consider and understand the context of the situation Fag c Allow the client to discount statements made by the nurse d. Impose controls or limitations on the client's behaviors
ad / My - 21 An instructor is attempting to explain cultural competence to a student by helping her understand what it feels like to be in a minority. Which statement by the instructor demonstrates this concept? Select one: An English student taking French b. A male student taking a math class c. A transgender student doing group work d. A nurse in a group of physicians
22 Technology in healthcare can occasionally interfere with workflow, requires m ime to use, or seerns to cause more problems than it solves What is the most significant impact this can have that may contribute to adverse and sentinel events ? 100 Seled one a Rapid adaptation of digital communication for documentation b. Use of checkboxes and dropdown menus in electronic medical record c Nurses compliance to use of bar code medication administration tools d Use of workaround strategies when technology failure occurs
ard / My most significant on 24 Your patient does not understand their health problem and treatment plan. What is outcome for that patient? w lect one a Repetitive questions about medications and treatment requirements b. Feat and embarrassment to ask questions and clarity treatment requirements c. Takes medications incorrectly and does not comply with treatment required Lacks the ability to read and follow instructions for treatment requirements
32 During your shift the Charge nurse asks you for a status update on one of your patients. During your report of the patient's vital sign, lab results, medications, and physical condition, she rolls her eyes, shorts, and in an angry tone states "Good grief just get to the point. I don't need their life story, Just tell me whether he is ready to go home yet. We need his bed for another patient What would be the best response? to Select one. a. Report the situation to the Unit Manager b. Provide the information the charge nurse requested c. Tell the charge nurse that her behavior is inappropriate d. Discuss the situation with the charge nurse in private
to 40 What is important to understand about self care and stress management? Select one The most important realm is physiological b Spirituality as no impact on self care e It can differ for each person in importance, motivation and ability d. Help others determine what will motivate their healthier choices
41 Martin is a new graduate nurse working on a medical unit. He is unfamiliar with his patient's procedure that is scheduled in 30 minutes He has not been able to find information in the resources available on the unit, and the other unit staff are busy and tell him go look it up" Martin sends an email to his friend who graduated with him to ask for Information, but does not provide any patient identifying information What professional patient care standards have been violated? out of -lect one a Discussing patient care needs with individuals outside the healthcare team b. Communicating with friends outside the workplace while working on the unit c. Failure of team members to provide information related to patient care needs d Lack of available resources on the unit to access necessary information
Sun 43 Which aspect of communication is critical to assessment when a patient is accessing Telenursing? out of Select one: a Uses consistent practice guidelines b. Loss of communication context due to channel of communication c Cost effective for those that do not have access to local care resources d. Clarifying and validating patients complaints
an 44 Yan is a nursing student and has been assigned to perform a skill demonstration for Lab Practice next week. What impact will motivating stress havo on Yan? out of Select one a. Increase anxiety causing inability for Yan to process new information b. Practice the skill until she feels competent enough to demonstrate in lab c Obsess over negative feelings of anciety and lack of ability to demonstrate d Postpone or find excuses not to perform the skill demonstration in lab
45 A dient yels at the nurse frequently and uses profane language What is the most appropriate response by the nurse? Select one: a Remain silent and do not respond b. Use an statement when speaking to the client c. Tell the client, "You make me angry d. Ignore the behavior and walk away
47 The client is discharged from the hospital with a new medication The practical nurse reviews the medication with the dient in simple, easy and understandable language What else can the practical nurse do to increase medication compliance at home? Select one Provide teaching materials that reflect the reading level of the client Provide teaching materials that reflect the health iteracy of the client Ask for rent back from the dent to measure understanding Ask for frequent feedback to the dents family to measure understanding
48 Which statement is an appropriate response from someone who understands how fatigue affects their ability to perform tasks accurately? of Select one a. I am feeling tired Can you double check my medication calculations? ob I will be more awake once I have a cup of coffee occan perform just as well even if I have had poor sleep od can function well for at least four days on minimal sleep
en 49 A novice nurse comes on shift and sees a group of nurses taking in the hall As she walks past the nurses stop taking When the new nurse walks into the report room she overhears one of the nurses say she doesn't have what it takes to be a good nurse This comment upsets the new nurse What impact does this have on patient safety? Tap Select one The new nurse is using the GRRRR model of listening to determine how to address this with the others nurses b. The new nurse is practicing passive communication which promotes effective conflict management c. The new nurse is reluctant to validate or clarify questions about patient care for fear of being judged The new nurse experiences physiological noise that can contribute to the occurrence of adverse events
ar/My Cou - 50 conversation with a pation, the patient to the nurse about trying to eat healthy but states, "As a student, Ainet at hard to afford wealthy food" What is the best response that motivaten healthy choice for the patient? Select one I know healthy eating is bad but you need to find a way b. It sounds like you are trying hard to eat healthy Have you been eating a lot of junk food? d. What have you eaten in the past 24 hours?
What is the most significant self-care benefit that helps the nurse maintain their personal fitness to practice patient care sately? Select one a Model lifestyle behaviors for patients and co-workers b Have greater skill with assertive communication c Are less susceptible to physical and psychological harm d Encourage greater emotional intelligence in others
on 8 . ed Anurse is giving report from a busy shift with multiple admissions, very sick pati+s and sing breaks. A colleague continually interrupts to ask for information to be repeated What style of listening is this colleague displaying? out of move Select one: a. Reflective b. Passive c. Attentive d. Competitive
h 14 What can contribute to the healthcare team getting stuck in the storming" phase? one Ramon Set a Leaders lack of accessibility, dear direction, and ability to mediate conflicts b Team members attempt to resolve their own conflicts rather than relying on leader to mediate c Team members are dependent on leaders and are typically curious, excited, and/or anxious about heir role and status in the group d Leaders take on a more collaborative role as team members begin to rely on each other and themselves
11 Select the best example of horizontal hostility versus vertical hostility in the workplace. Select one Physician yels at a nurse for not having detailed assessment information teadily available. Stall nurse sees a new group of student nurses and calls them the next batch of willing victims" c Aunt nurse withholds information from a newly hired nurse to "test" her knowiedge d. A student nurse is giving report when the instructor rolls their eyes behind the student's back
stion 3 Using the Crew Resource Management (CRM) Leadership strategy, which of the core principles addresses psychologic
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