CEV VU Alexandre is the owner of a successful cleaning and home-organizing company in the suburbs out- Alexandre underst

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Cev Vu Alexandre Is The Owner Of A Successful Cleaning And Home Organizing Company In The Suburbs Out Alexandre Underst 1 (84.82 KiB) Viewed 40 times

CEV VU Alexandre is the owner of a successful cleaning and home-organizing company in the suburbs out- Alexandre understands that the managers are side of a major city. The company has been around expectations in the workplace. Later that weck. only human, and that it is the owner's job to set for a few years now, and has slowly grown into an operation of eight employees working throughout into the office. "Team, I have some great news, an expert in workplace discrimination is brought the week. Business has been steady, but for some reason, morale seems a little low lately. Alexan- Alexandre tells the employees of the company dre has grown concerned about the well-being of at their weekly team meeting. "My friend Carlos the company's employees and fears that any major ing. Don't worry, no one's in trouble and I think will be joining us shortly for some required train- internal problems could hurt the company in subtle you'll get a lot out of it." With that. Carlos enters ways, including its bottom line. the room, turns on his projector, and begins his Calling the two shift managers into the office, presentation. Alexandre soon hears what the problem is. "Yeah, I've been giving the easier jobs to Jackie and Phil- Case Study Questions lip lately. You know, because they're older and slower," Mario explains, innocently. Alexandre 1. Which prejudices will Alexandre need to address for morale to improve and for the hears from the other shift manager, Lucinda, that business to run smoothly again? she has been grouping the teams together by which 2. Should Alexandre fire (or at least discipline) islands in the Caribbean they come from. And the shift managers Mario and Lucinda? when Mario admits that he has been sending some Explain. of the company's younger and lighter-skinned 3. Let's say you have been called in as the employees to certain customers because, "Well, expert, Carlos. After you turn on your projec- you know how customers can be in those areas." tor, what will you communicate to the group? Alexandre realizes that there are serious internal What steps will you take? On what principles problems afoot and quick action is needed to get will you base your presentation? ahead of any major repercussions.