project will require you to assume the role of an HR Professional. You are functioning as a Training and Development Exe

[answerhappygod]

project will require you to
assume the role of an HR Professional. You are
functioning as a Training and Development
Executive at a Financial Institution. The
Customer Service Manager has informed you
that the Client Suggestion box is overloaded
with complaints of poor customer service.
There are seven employees in this
department. This must be rectified
immediately.
You are tasked with Planning a Three Day
Training and Development Seminar. And
creating a proposal and itinerary for this
Seminar to be presented to Management for
approval. You must include the following.
•Outline of follow up actions that you plan toimplement to document the success or lackthereof of the training session.
•Outline of follow up actions that you plan to
implement to document the success or lack
thereof of the training session.