A responsibility assignment matrix, also known as a RACI, isanother way deliverable can be allocated to a supply chain process.RACI stands for responsible, accountable, consulted, or informed.It clarifies the roles and responsibilities of stakeholdersinvolved in any value chain.
3.2 There has been a sudden and sharp increase in customerscomplaints about the distribution of your beer to both local andnational customers. You are aware that if issue is not addressedurgently, it would result in customers switching to yourcompetitor. After a thorough investigation, it seems that the heartof the problem is outdated software and methods used in trackingbeer deliveries. Recommend to your Board of Directors how youintend to resolve this issue through the introduction of a legacysystem that will assist in your Logistics and Supply Chain TrackingSystem. (15)
A responsibility assignment matrix, also known as a RACI, is another way deliverable can be allocated to a supply chain
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