Nowadays, customers are very happy to express their feelings through online platforms, such as social media, e-commerce,

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Nowadays, customers are very happy to express their feelingsthrough online platforms, such as social media, e-commerce, andwebsites. Therefore, sentiment analysis is carried out on theseplatforms. One of the advantages of sentiment analysis is that itsaves time and effort. Now, sentiment analysis can be doneautomatically. There are various tools that have been equipped withspecial algorithms to analyze large amounts of data.
Gerak Tani is an MSME business located in the city of Bekasiwhich is engaged in the production and sale of kitchen spices inthe form of pasta. The company produces various types of spicesthat are packaged in plastic packaging for sale to its customers.Some of its products include rendang seasoning, fried chickenseasoning, grilled chicken seasoning, curry curry seasoning, sotoseasoning, fried rice seasoning, opor seasoning, pickled seasoning,and stew seasoning.
To find out how the customer's acceptance of the products produced,the company assigns you to do a sentiment analysis of theproduct.a) Follow the sentiment analysis steps for the products produced bythe Gerak Tani Company!b) What recommendations are given to the company!c) Determine the sentiment analysis approach used, why choose thisapproach, give reasons!d) Use thematics to get deeper analytical sentiments!