CALL #2: “Hello, this is Bella. I would like to make an appointment to see the doctor today to get my results. I had my

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answerhappygod
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CALL #2: “Hello, this is Bella. I would like to make an appointment to see the doctor today to get my results. I had my

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CALL #2:“Hello, this is Bella. I would like to make an appointment to seethe doctor today to get my results. I had my x-ray yesterday, andoh, what an experience, I must tell you. First, I had a hard timegetting down to the hospital. Then I got lost trying to find thatX-ray department, but this nice lady….”A. Your response in plain language:B. List any follow-up action required:
CALL #3:“My mother, Elizabeth Robin, was in to see Dr. Sparrow yesterday.She has been upset ever since. She won’t talk to me about it. Whatis going on?”A. Your response in plain language:B. List any follow-up action required:
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