QUESTION ONE There are a number of PIZZA product oriented Outlets in Zambia for which a Case study is being undertaken o

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QUESTION ONE
There are a number of PIZZA product oriented Outlets in Zambiafor which a Case study is being undertaken on Six (6) of them. Youas an Operations Strategist have been assigned One of them with theaim of carrying out an analysis on the Outlet's competitiveness andperformance by critically reviewing the Five (5) PerformanceObjectives and Four (4) Decision areas as currently deployedand employed on the Outlet's Operations. As you carry out thereview answer the following questions through discourse anddiscussion:
1. (a) Name the PIZZA outlet that you are studying and statebriefly its Mission, Values and Vision of the PIZZA outlet.Out of the Five (5) Performance Objectives commonly used forbusiness competitiveness, state and briefly explain the Performanceobjectives on which the PIZZA house/outlet is currently employingto compete on the market (5Marks)
1.(b)By use a Matrix (i) What what critical level do thesePerformance objectives identified in 1.(a) interact with the Four(4) Decision areas (state the Four Decision areas as well).
Note: The matrix should consider criticality of all the Five (5)Performance objectives and all Four(4) Decision areas (Score thus***Pivotal, **Critical and *Secondary)
(ii) Which Decision areas need much attention and WhatPerformance objectives would you recommend much focusing for theCompany competitiveness and performance? (7.5 Marks)
1.(C) Briefly define the Order Qualifiers, Order Winners andDelights. Can you identify Product Order Qualifiers, Product OrderWinners and Product Delights as the currently pertain at the PIZZAoutlet (5Marks)