COM- Workplace Communications class. Instructions Please complete all three tasks and submit 4 separate files. (1 file

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COM- Workplace Communications class.
InstructionsPlease complete all three tasks and submit 4 separate files. (1file for task 1; 1 file for task 2; & 2 files for task 3.)
Task 1:Several employees are responsible for closing out the store atnight. Occasionally, however, other employees may need toknow what needs to be done. Using the notes provided in thecompany materials (Notes on Closing the Store),write instructions for the nightly closing of the store. There are three areas of need for instruction: the store itself;the cash registers; and the coffee shop (which has its own cashregister). You may choose to provide separate instructionsfor each; or you may decide to do one set of instructions usingcolor, heads, etc., to differentiate. Ultimately, you willhave one of the following:
Resources
Notes on Closing the Store
Deliverable for Part 1
Task 2:A customer has written a letter of complaint about one of theclerks. The CEO and General Manager believe that, with theexception of her leaving the store while an angry customer remainedwas not appropriate, she handled the situation as best shecould. You have the Incident Report,the Letter to the Customer, andthe Letter from the Customer. Thedifficulty in this letter is letting the customer know that,although you want to help make things right, the clerk will not befired.
Resources
Incident ReportLetter to CustomerLetter from Customer
Deliverable for Task 2
Task 3
A clerk failed to follow through on approving and cutting acheck for rare book purchase. The book was ultimatelypurchased by another bidder and now there is no copy of the bookavailable. The customer had paid $250 upfront for the book;more importantly, the book was crucial to his research. Youmust contact the customer with the bad news and secure a check torefund his money. You have the Search &Purchase Notes and the Email from theCustomer.
Resources
Search & Purchase NotesEmail from Customer
Deliverables for Task 3