18. 19. 20. 21. Outline four key ways of providing excellent customer service. Explain why an unhappy customer is not go

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18. 19. 20. 21. Outline four key ways of providing excellent customer service. Explain why an unhappy customer is not go

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18 19 20 21 Outline Four Key Ways Of Providing Excellent Customer Service Explain Why An Unhappy Customer Is Not Go 1
18 19 20 21 Outline Four Key Ways Of Providing Excellent Customer Service Explain Why An Unhappy Customer Is Not Go 1 (30.96 KiB) Viewed 31 times
18. 19. 20. 21. Outline four key ways of providing excellent customer service. Explain why an unhappy customer is not good for business. Explain the importance of understanding customer behaviour and two techniques that can be used to analyse customer behaviour. Explain three research methods that a business could use to find out about customer needs..
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