Day 5 - CA Exercise No. 9 (10 marks). Non-Conformity Report Report Ref. No. 201y/1 Process: Operations (Storage) Auditor

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Day 5 Ca Exercise No 9 10 Marks Non Conformity Report Report Ref No 201y 1 Process Operations Storage Auditor 1 (179.94 KiB) Viewed 26 times

suggest a suitable approach that an auditor might take to verify that the corrective action is effective in dealing with the root cause of the problem.
Day 5 - CA Exercise No. 9 (10 marks). Non-Conformity Report Report Ref. No. 201y/1 Process: Operations (Storage) Auditor: Soames scrap. Acceptance By: Y. Chug Audit Date: 12/03/201y Auditee: Y. Chug AUDIT FINDINGS: (Non-Conformity): The various packets of grocery material were not being handled as per work instruction GSM/Op/WI/9, rev 3. This was resulting in damages of the goods and loss of goods due to CORRECTION - MITIGATING ACTION : The personnel in stores were new and were not aware about the work instructions and were keeping the material in an incorrect way. Replaced the packets and repacked into proper packing as instructed by the customer service manager. CORRECTIVE ACTION -ON THE CAUSE: The induction training of stores persons shall be modified to include this concern. One point lesson shall be communicated to relevant personnel who are working in stores as of date. Audit Management: Y. Chug Suggest a suitable approach that an auditor might take to verify that the corrective action is effective in dealing with the root cause of the problem.