Liam is a prison warden. His coworkers describe him as a considerate and caring colleague. While working in the prison,

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Liam is a prison warden. His coworkers describe him as aconsiderate and caring colleague. While working in the prison, hebecomes aggressive to maintain control over the inmates around him.The ____ partially explains this.
a. an underlying psychological tension is created when anindividual's behaviour is inconsistent with his or her thoughts andbeliefs.
b. tendency people have to overemphasize personalcharacteristics and ignore situational factors in judging others’behaviour.
c. tendency to observe the behaviours of others and evaluate theeffect of those behaviours by observing the positive and negativeconsequences that follow.
d. tendency to get a person to agree to a large request byhaving them agree to a modest request.