Review the webinar presented by SalesForce.com. Participate in this week's Discussion Board. Reflecting on the required

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answerhappygod
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Review the webinar presented by SalesForce.com. Participate in this week's Discussion Board. Reflecting on the required

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Review the webinar presented by SalesForce.com.
Participate in this week's Discussion Board. Reflecting on therequired articles and the webinar discuss your thoughts & ideason the following questions:
Can a company be viable without an automated CRM solution?(Provide your rationale).
Given the options, is there any reason not to start, out of thegate, with an automated CRM solution?
What, in your opinion (or experience), are the risks and rewardsthat a firm should expect when implementing a CRMsolution?
What role does social networking play in CRM? (Provide 3 risksand 3 rewards). Please be specific in your answer and notgeneral.
Please note: Your initial dis
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