4.2 - Audit situation two: At the Burger Packing Machine station of a food processing organisation, you ask an experienc

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4 2 Audit Situation Two At The Burger Packing Machine Station Of A Food Processing Organisation You Ask An Experienc 1 (43.28 KiB) Viewed 22 times

4.2 - Audit situation two: At the Burger Packing Machine station of a food processing organisation, you ask an experienced operator if things ever go wrong with the machine that automatically folds up the cardboard to form the box that contains the burgers. The operator replies "Yes, the machine often stops because cardboard jams in the rollers". You ask if there is a formal procedure or instruction for unjamming the machine and the operator says "yes, we were all required to watch an instructional video as part of our induction training. This showed how cardboard jams could be safely cleared". You continue to observe the burger packing process and during the time you are present the machine jams a further three times. In each case the jam is attended to by a different operator who unjams the machine using a method which is different from that used by the other two. You later raise this with the production line supervisor who assures you that this is not a problem. Solution No nonconformity AUDIT INVESTIGATION: 2