Patient Processing Tasks 1. When screening patients at the reception desk, what patient conditions require immediate act

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Patient Processing Tasks
1. When screening patients at the reception desk, what patient
conditions require immediate action by the medical assistant?
2. What action should the medical assistant take when patients
have emergent conditions?
3. If a medical assistant is unable to greet a patient at the
reception desk, what actions can help acknowledge the person?
4. List six features of a HIPAA-appropriate sign-in
register.
5. List three featuresthat would cause a HIPAA violation with
sign-in registers
6. How does a medical assistant take steps to protect other
patients in the reception area?
7. What must occur if a patient refusesto sign the NPP form?
8. How should a medical assistant review a new patient brochure
with a new patient?
9. During the check-in process, what three things must the
medical assistant do for all patients?
10. If the provider is delayed, what should the medical
assistants do with the patients who are waiting?
11. How should a medical assistant handle a situation when a
patient is angry?
12. What occurs during the checkout process?