Project Management Professional PMI Questions + Answers Part 12

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QUESTION 1169
At the end of a project, the client decides that the final acceptance is not complete and that they need a new feature in the product. What should the project manager do in this case?
A. Review the contract.
B. Check the scope baseline.
C. Document a change request. D. Implement a corrective action.



Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1170
After presentation of the final product, the client expresses satisfaction that requirements for the firm fixed price (FFP) contract were met. What should the project manager do next?
A. Obtain formal customer acceptance of the deliverable.
B. Advise the procurement team to initiate payment processing.
C. Update the lessons learned to record success factors.
D. Inform the project sponsor that the customer has accepted the deliverable.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1171
Upon completion of a new shopping mall, the project manager needs to determine if the project meets the planned success criteria. To what should the project manager refer?
A. Project charter
B. Benefits management plan C. Scope management plan D. Project management plan
Correct Answer: B Section: Closing Explanation
Explanation/Reference:



QUESTION 1172
When a project’s functionality is about to be delivered to the customer, the project manager discovers that a basic regulatory requirement was missed. What should the project manager have done to avoid this?
A. Performed a strengths, weaknesses, opportunities, and threats (SWOT) analysis B. Updated the risk register
C. Conducted a document analysis
D. Validated the traceability of the regulatory requirement
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1173
In the Develop Project Team process, which of the following is identified as a critical factor for a project's success?
A. Team meetings
B. Subcontracting teams C. Virtual teams
D. Teamwork
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1174
Which of the following is an example of the simplest fixed-price contract?
A. Purchase requisition B. Purchase order
C. Verbal agreement D. Request for quote



Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1175
To monitor the quality of the project’s outcome, the project manager of a complex project obtains approval for and implements a Six Sigma initiative. The Six Sigma initiative will continue to be in effect after the closure phase of the project.
Who will determine the project outcome’s final cost of quality?
A. The project manager
B. The project management team C. The program management team D. The quality management team
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1176
A project has a current cost performance index (CPI) of 1.25. To date, US$10,000 have been spent on performing the project work. What is the earned value of the work completed to date?
A. US$S000 B. US$9500 C. US$10,000 D. US$12,500
Correct Answer: D Section: Closing Explanation
Explanation/Reference:



QUESTION 1177
When calculating the cost of quality (COQ) for a product or service, money spent for cost of conformance would include the areas of:
A. training, testing, and warranty work.
B. equipment, rework, and scrap.
C. training, document processes, and inspections. D. inspections, rework, and warranty work.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1178
Which of the following is a tool or technique of the Define Activities process?
A. Rolling wave planning
B. Precedence diagramming method (PDM) C. Alternatives analysis
D. Parametric estimating
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1179
In which Process Group are lessons learned documented?
A. Planning B. Closing C. Executing D. Initiating



Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1180
Which of the following is a conflict resolution technique that emphasizes areas of agreement rather than areas of difference?
A. Compromising B. Collaborating
C. Smoothing
D. Problem Solving
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1181
Which is the correct formula for calculating expected activity cost for three-point estimating?
A. Ce = (C0 + 6Cm + Cp) / 4 B. Ce = (6C0 + Cm + Cp) / 4 C. Ce = (C0 + 4Cm + Cp) / 6 D. Ce = (C0 + C„, + 4Cp) / 6
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1182
Lessons learned documentation is gathered during which of the following Project Management Process Groups?


A. Planning B. Executing C. Closing D. Initiating
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1183
Which category of contracts are sellers legally obligated to complete, with possible financial damages if the project objectives are not met?
A. Cost-reimbursable contracts
B. Time and Material contracts (T&M)
C. Fixed-price contracts
D. Cost Plus Fixed Fee Contracts (CPFF)
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1184
In a weak matrix, the project managers role is:
A. part-time B. full-time C. occasional D. unlimited
Correct Answer: A Section: Closing Explanation



Explanation/Reference:
QUESTION 1185
During which process would stakeholders provide formal acceptance of the completed project scope?
A. Perform Quality Control B. Verify Scope
C. Control Scope
D. Develop Schedule
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1186
Which activity may occur at project or phase closure?
A. Acceptance of deliverables
B. Change requests
C. Project management plan updates D. Benchmarking
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1187
The process for performing variance analysis may vary, depending on:
A. scenario building, technology forecasting, and forecast by analogy.
B. working relationships among various stakeholders and team members.



C. application area, the standard used, and the industry. D. work to be completed next.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1188
Exhibit A is an example of which of the following types of Sequence Activities?
A. Activity-on-arrow diagramming
B. Precedence diagramming
C. Project schedule network diagramming D. Mathematical analysis diagramming
Correct Answer: C Section: Closing Explanation
Explanation/Reference:



QUESTION 1189
Which of the following is an estimating technique that uses the values of parameters from previous similar projects for estimating the same parameter or measure for a current project?
A. Reserve analysis
B. Three-point estimating C. Parametric estimating D. Analogous estimating
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1190
Which of the following is an output of Close Procurements?
A. Accepted deliverables
B. Organizational process assets updates C. Managing stakeholder expectations
D. Performance reports
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1191
Which of the following is a complete set of indexed contract documentation, including the closed contract?
A. Procurement package
B. Negotiated settlements
C. Procurement file
D. Procurement management plan



Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1192
What is a technique used in the performance reporting process?
A. Expert judgment
B. Project management methodology C. Stakeholder analysis
D. Status review meetings
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1193
A project just completed acceptance testing, and two percent of identified issues are still pending. Even though these are non-critical issues, some stakeholders are reluctant to accept the deliverables. Therefore, the project cannot proceed to the next phase.
What should the project manager have done to avoid this?
A. Asked the project sponsor for a higher authority to approve the deliverables, even with pending non-critical issues B. Defined more lenient control limits so that all deliverables passed acceptance testing
C. Clearly defined the acceptance criteria in the project scope statement
D. Conducted more quality control procedures during development to prevent the issues prior to acceptance testing
Correct Answer: C Section: Closing Explanation
Explanation/Reference:



QUESTION 1194
A project requires five tasks to complete.
Task A begins on day 1 and will take two days to complete.
Task B will take six days to complete and cannot begin until task A is finished.
Task C will take four days to complete, cannot begin before task A is finished, and must be completed before task D begins. Task D will take eight days to complete and cannot begin until task B is finished.
Task E will take one day to complete and cannot begin until task D is finished.
What is the duration of the critical path?
A. 15 days B. 17 days C. 19 days D. 21 days
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1195
After a project is successfully delivered, the project manager notices that some of the issues reported and resolved during the project were similar to those experienced in other projects.
What should the project manager do to increase future efficiency?
A. Benchmark this project against similar projects.
B. Refer to the organizational process assets for future project planning.
C. Obtain feedback from the project sponsor.
D. Meet with the team to review, document, and communicate lessons learned.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:



QUESTION 1196
A project manager has concluded the review and approval processes for a project’s key deliverables. The project manager now needs to prepare a report on product quality and project performance for key stakeholders.
What should the project manager use to prepare this?
A. Data analysis and work performance data
B. Quality control measurements and work performance information C. Quality inspection reports and the lessons learned repository
D. Quality metrics and project deliverables
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1197
When are deliverables accepted or not accepted?
A. When the project is initiated
B. As an output of the scope verification process C. When the project is closing
D. In the contract closure process
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1198
Which of the following tools and techniques are utilized in the Close Project or Phase process?
A. Project management information system B. Product analysis



C. Expert judgment D. Inspection
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1199
Procurement audits, negotiated settlements, and a records management system are tools and techniques used in which Procurement Management process?
A. Close Procurements
B. Administer Procurements C. Plan Procurements
D. Conduct Procurements
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1200
An output of the Close Project (or Close Phase) process is:
A. accepted deliverables
B. organizational process asset updates C. work performance information
D. project management plan updates
Correct Answer: B Section: Closing Explanation
Explanation/Reference:



QUESTION 1201
Which of the following choices is a contract closure tool or technique?
A. Contract plan
B. Procurement plan C. Closure process
D. Procurement audits
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1202
Which of the following is a measure of the value of work completed compared to the actual cost or progress made on the project?
A. Schedule performance index (SPI) B. Cost performance index (CPI)
C. Cost variance (CV)
D. Planned value (PV)
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1203
The end point of a project phase can be referred to as:
A. project failure B. closing process C. stage gate
D. lifecycle



Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1204
The Closing Process Group includes which of the following Knowledge Areas?
A. Project Risk Management and Project Procurement Management
B. Project Integration Management and Project Procurement Management C. Project Risk Management and Project Integration Management
D. Project Integration Management and Project Quality Management
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1205
A project sponsor asks to terminate a software installation project that is 80 percent complete. What should the project manager do first?
A. Follow the project management plan to close the project.
B. Meet with the sponsor to discuss the possibility of continuing the project. C. Release the project team to other projects.
D. Proceed to complete the installation, then close the project.
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1206
During each phase, what should a project manager do to avoid the reoccurrence of a consistent issue?



A. Record it in the project closure report. B. Manage quality
C. Conduct lessons learned.
D. Complete a work performance report.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1207
All the deliverables defined in a project have been completed. In the final meeting to approve these deliverables, some stakeholders state that the product does not meet their needs.
What should the project manager do?
A. Demonstrate that the objectives in the project charter have been achieved.
B. Validate that the deliverables are as requested and close the project.
C. Demonstrate that the deliverables have been verified and negotiate their approval.
D. Review the list of stakeholders and determine whether the appropriate individuals attended the meeting.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1208
A project is delivered that meets the approved business requirements. However, the client identifies a few unrelated issues that will cause a delay in final product approval and impact project closure.
What should the project manager do?
A. Discuss the impact with the client, obtain acceptance, and formally close the project.
B. Follow the escalation process, develop the hand-over report, and formally close the project. C. Document the unrelated issues, develop the hand-over report, and formally close the project.



D. Resolve the unrelated issues, obtain acceptance, and formally close the project.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1209
A project manager is validating a project’s scope. Although the customer agrees that the final product meets the scope described in the project management plan, they have rejected the product due to perceived quality deficiencies.
What should the project manager do next?
A. Explain to the customer that it is a requirement to follow the scope plan.
B. Perform a quality audit to compare final performance against the original performance requirements.
C. Process a change request to tailor the quality management plan to the final product performance results.
D. Maintain the final product performance as is, update the lessons learned repository, and move to the formal project close-out stage.
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1210
An increase in the number of client-requested deliverables has been addressed by updating the acceptance test criteria. These new deliverables, along with increased quality testing, result in a delay in achieving project milestones.
What should the project manager do?
A. Submit a change request to the change control board (CCB).
B. Revise the quality management plan.
C. Request additional resources to meet the updated acceptance test criteria. D. Complete the project according to the original acceptance test criteria.
Correct Answer: C Section: Closing



Explanation Explanation/Reference:
QUESTION 1211
A project is completed, and the product design packaging is delivered and accepted by the customer’s design engineer. However, customer payment is still unresolved due to a concern about the product’s warranty.
What should the project manager do next?
A. Review the contract to ensure that all project requirements are complete. B. Document historical information and lessons learned.
C. Coordinate payment issues with the customer.
D. Review the customer acceptance document.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1212
A project team completed all development activities and delivered the product to the customer. The project manager immediately released the team to begin work on a new product. One month later, the customer complains that many functionalities fail to work as expected.
What should the project manager have done to avoid this?
A. Updated the organizational process assets.
B. Ensured that formal approval was obtained from the customer C. Revised the requirements traceability matrix
D. Transferred the project to the maintenance and support team
Correct Answer: B Section: Closing Explanation
Explanation/Reference:



QUESTION 1213
A company runs multiple projects simultaneously. During a project to deliver a new product, the project manager conducted final review meetings with the project team and stakeholders to document lessons learned.
What should the project manager do next?
A. Obtain agreement from the stakeholders to validate the scope and accept the deliverables. B. Validate compliance with the product specifications.
C. Update the organizational process assets.
D. Document the results from multiple projects and update the business case.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1214
During a project’s final phase, the project manager evaluates project deliverables by comparing them to a similar, completed project. The project manager notices that previous mistakes are being repeated.
What should the project manager improve to avoid future mistakes?
A. Implementation of lessons learned management techniques B. Definition of the project scope statement
C. Creation of the work breakdown structure (WBS)
D. Application of quality control measures
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1215
A project manager invites stakeholders to a lessons learned meeting. The stakeholders have different opinions and have previously raised issues.



What tool or technique can the project manager use to constructively engage the stakeholders?
A. Affinity diagram
B. Questionnaires and surveys C. Brainstorming
D. Facilitation
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1216
After preparing the final project report, the project manager realizes that the stakeholder distribution list is incomplete. What should the project manager do?
A. Refer to the stakeholder list created during the development of the project charter. B. Refer to the communications management plan.
C. Gather inputs from the team to develop the list of stakeholders.
D. Ask the project sponsors for a list of stakeholders.
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1217
During a final product demonstration, a stakeholder requests a change that is not included in the sign-off requirements. What should the project manager do?
A. Assess the impact, and discuss it with the project sponsor.
B. Have the project team add this change to their workload.
C. Reject the stakeholder’s request because it is out of scope.
D. Ask the project management office (PMO) for additional funding.
Correct Answer: A Section: Closing



Explanation Explanation/Reference:
QUESTION 1218
A project manager meets with the project sponsor and customer, both of whom declare the project a success and agree to accept project deliverables. The sponsor is impressed that the project was completed on schedule and within budget, and wants the project manager to immediately assume a new, larger, and critically important project.
What should the project manager do next?
A. Ask the current project team to immediately begin work on the new project. B. Verify that project deliverables conform to quality standards.
C. Organize a team celebration for the current project.
D. Archive all project documents for the current project.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1219
A team receives outsourced deliverables and determines that they do not meet the agreed-upon acceptance criteria. What should the project manager reference to verify this with the vendor?
A. Procurement management plan B. Request for proposal (RFP)
C. Statement of work (SOW)
D. Inspections
Correct Answer: C Section: Closing Explanation
Explanation/Reference:



QUESTION 1220
While preparing for project hand-over to the operations team, the project manager discovers that an audit report from an early project phase is missing. What should the project manager do?
A. Update the project documents.
B. Ask the operations team to accept the project without the audit report.
C. Inform the operations team about the missing audit report.
D. Update the project management plan to remove the audit report from the required project documents list.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1221
Due to a recent incident, a dissatisfied stakeholder files a complaint about a project that has been closed. What can the project manager do to help resolve this?
A. Execute the relationship management plan.
B. Consult with the project sponsor to manage the dissatisfied stakeholder. C. Review the project management information system (PMIS) archives. D. Update the risk register.
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1222
A project manager is preparing for project approval that had many changes to stakeholder requirements. There are corresponding, updated document versions of the acceptance criteria.
What should the project manager do?
A. Request approval of the final document as soon as possible B. Ask the key stakeholders which document version they prefer C. Ask the sponsor to approve their preferred acceptance criteria



D. Schedule a meeting to discuss all acceptance criteria with the stakeholders
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1223
All quality controls have passed, and a project deliverable is ready to be released to the customer. However, a change request to add new quality criteria has been approved.
What should the project manager do first?
A. Update the project management plan.
B. Stop the release of the deliverable to the customer. C. Use the new quality criteria for future deliverables. D. Update the risk register.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1224
Phase two of a complex, multi-phase project is completed, and the customer accepts the deliverables. What should the project team do to benefit from this phase?
A. Measure customer satisfaction.
B. Perform a risk analysis.
C. Obtain additional resources:
D. Document and share lessons learned.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:



QUESTION 1225
A design project is ready to be transferred to production. What activity is required for phase closure?
A. Determine summary budget.
B. Manage quality.
C. Ensure preventive actions are completed. D. Record impacts of tailoring to any process.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1226
A complex project is closing and many project team members report negative experiences. The project stakeholders from various areas of the organization may never work together again. As part of the project's requirements, the project manager must provide lessons learned.
How should the project manager ensure this requirement is met?
A. Document only the negative experiences so that alternative approaches can be developed for future projects.
B. Facilitate a session with the project team to review only positive experiences.
C. Reach out to each project stakeholder to capture their feedback on experiences from each phase of the project. D. Initiate documentation of both the positive and negative experiences using the issue log and record of escalation.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1227
A project manager invites stakeholders to a gate review meeting. What should be done at this meeting?
A. Evaluate if the project has met its objectives and agree on phase closure. B. Evaluate project risks, and move on to the next project phase.
C. Ensure that all late changes to the project have been added.



D. Ensure that the change control board (CCB) has approved the latest project changes.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1228
Before disbanding a project team, the project manager facilitates a lessons learned workshop. What should the project manager do next?
A. Send project documents to the stakeholders.
B. Organize a party to celebrate the project's success.
C. Perform a post-implementation review.
D. Archive project documents using generally accepted practices.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1229
A project is nearing completion when the project manager learns that a change in market regulations may impact the project. What should the project manager do?
A. Check the stakeholder register.
B. Update the cost baseline.
C. Review the risk management plan. D. Perform a cost-benefit analysis.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1230



After contract sign-off, a project manager learns that the vendor has a reputation of not delivering according to the contract. To ensure the vendor's compliance, what should the project manager do?
A. Cancel the current contract and select another vendor.
B. Insist on a firm fixed price (FFP) contract with the vendor.
C. Conduct a make-or-buy analysis to verify vendor reliability.
D. Perform periodic inspections of the vendor's work and progress.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1231
Which type of dependency is legally or contractually required or inherent in the nature of work and often involves physical limitations?
A. Mandatory B. Discretionary C. Internal
D. External
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1232
During which process does a project manager review all prior information to ensure that all project work is completed and that the project has met its objectives?
A. Monitor and Control Project Work B. Perform Quality Assurance
C. Close Project or Phase
D. Control Scope
Correct Answer: C



Section: Closing Explanation
Explanation/Reference:
QUESTION 1233
A reward can only be effective if it is:
A. Given immediately after the project is completed.
B. Something that is tangible.
C. Formally given during project performance appraisals. D. Satisfying a need valued by the individual.
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1234
Which tool or technique allows a large number of ideas to be classified into groups for review and analysis?
A. Nominal group technique B. Idea/mind mapping
C. Affinity diagram
D. Brainstorming
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1235
Lessons learned are created and project resources are released in which Process Group? A. Planning



B. Executing C. Closing D. Initiating
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1236
Conditions that are not under the control of the project team that influence, direct, or constrain a project are called:
A. Enterprise environmental factors B. Work performance reports
C. Organizational process assets D. Context diagrams
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1237
Updates to organizational process assets such as procurement files, deliverable acceptances, and lessons learned documentation are typical outputs of which process?
A. Close Project or Phase B. Conduct Procurements C. Control Procurements D. Close Procurements
Correct Answer: D Section: Closing Explanation



Explanation/Reference:
QUESTION 1238
A project manager builds consensus and overcomes obstacles by employing which communication technique?
A. Listening
B. Facilitation
C. Meeting management D. Presentation
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1239
Work on a project passes the customer acceptance test, and the customer expresses appreciation. What should the project manager do to close the project?
A. Notify the steering committee.
B. Obtain a letter of recommendation from the customer. C. Obtain formal acceptance from the customer.
D. Notify the project sponsor that work is completed.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1240
A project manager joins an ongoing project. During a weekly status meeting, the team informs the project manager that the project plan indicates that quality assurance will be performed during the closing phase.
What should the project manager do?
A. Perform quality assurance periodically throughout the project’s life cycle.



B. Use quality assurance to measure project team performance.
C. Revisit quality assurance activities and update the project plan at the completion of each deliverable.
D. Continue with the current quality assurance plan and ensure that the project is completed on time and on budget.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1241
The implementation of a large financial management software application has been successfully completed. The project manager is preparing to transfer the product to the IT support team.
What is the support team responsible for after the hand-off is approved?
A. Providing application training to the finance department
B. Owning any pending project deliverables approved by the project’s steering committee C. Maintaining the application and supporting users with software issues
D. Working with the project team to prepare the application’s user manual
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1242
An input to Close Project or Phase is:
A. Accepted deliverables
B. Final products or services
C. Document updates
D. Work performance information
Correct Answer: A Section: Closing



Explanation Explanation/Reference:
QUESTION 1243
An output of the Direct and Manage Project Work process is:
A. Deliverables.
B. Activity lists.
C. A work breakdown structure. D. A scope statement.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1244
Which Knowledge Areas include processes from the Closing Process Group?
A. Project Quality Management and Project Time Management
B. Project Scope Management and Project Risk Management
C. Project Stakeholder Management and Project Cost Management
D. Project Integration Management and Project Procurement Management
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1245
Which conflict resolution technique searches for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict? A. Force/direct



B. Withdraw/avoid
C. Compromise/reconcile
D. Collaborate/problem solve
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1246
At the completion of a project, a report is prepared that details the outcome of the research conducted on a global trend during the project. Which item did this project create?
A. Result
B. Product
C. Service
D. Improvement
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1247
Which tools or techniques are used during the Close Project or Phase process?
A. Reserve analysis and expert judgment
B. Facilitation techniques and meetings
C. Expert judgment and analytical techniques D. Performance reviews and meetings
Correct Answer: C Section: Closing Explanation



Explanation/Reference:
QUESTION 1248
An example of a group decision-making technique is:
A. nominal group technique
B. majority
C. affinity diagram
D. multi-criteria decision analysis
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1249
Which tool or technique used in the Control Procurements process can be conducted during the execution of the project to verify compliance with deliverables?
A. Procurement documents B. Inspection and audits
C. Estimate budget
D. Risk register
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1250
A multinational project includes stakeholders from various locations and cultures. During the final acceptance stage, a new stakeholder is added who refuses to provide final approval.
What should the project manager do?
A. Review the project acceptance criteria with the new stakeholder



B. Contact the previous stakeholder for a resolution C. Escalate the issue with the sponsor
D. Issue a formal change request
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1251
Which organizational process assets update is performed during the Close Procurements process?
A. Procurement audit
B. Lessons learned
C. Performance reporting D. Payment requests
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1252
The individual or group that provides resources and support for a project and is accountable for success is the:
A. sponsor
B. customer
C. business partners D. functional managers
Correct Answer: A Section: Closing Explanation
Explanation/Reference:



QUESTION 1253
Sharing good practices introduced or implemented in similar projects in the organization and/or industry is an example of:
A. quality audits
B. process analysis C. statistical sampling D. benchmarking
Correct Answer: D Section: Closing Explanation
Explanation/Reference:
QUESTION 1254
Project or phase closure guidelines or requirements, historical information, and the lessons learned knowledge base are examples of which input to the Close Project or Phase process?
A. Organizational process assets B. A work breakdown structure
C. The project management plan D. Enterprise environmental factors
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1255
The procurement process that documents agreements and related documentation for future reference is known as:
A. Plan Procurements.
B. Control Procurements. C. Close Procurements.



D. Conduct Procurements.
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1256
The process of formalizing acceptance of the completed project deliverables is known as:
A. Validate Scope.
B. Close Project or Phase. C. Control Quality.
D. Verify Scope.
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1257
What is the number of stakeholders, if the project has 28 potential communication channels?
A. 7 B. 8 C. 14 D. 16
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1258



What type of planning is used where the work to be accomplished in the near term is planned in detail, while work in the future is planned at a higher level?
A. Finish-to-start planning
B. Rolling wave planning
C. Short term planning
D. Dependency determination
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1259
Conflict should be best addressed in which manner?
A. Early, in private, using a direct, collaborative approach
B. Early, in public, using an indirect, collaborative approach
C. Early, in private, using an indirect, cooperative approach
D. As late as possible, in public, using a direct, confrontational approach
Correct Answer: A Section: Closing Explanation
Explanation/Reference:
QUESTION 1260
The project management processes presented in the PMBOK Guide® should:
A. always be applied uniformly.
B. be selected as appropriate by the sponsor.
C. be selected as appropriate by the project team. D. be applied based on ISO guidelines.
Correct Answer: C Section: Closing



Explanation Explanation/Reference:
QUESTION 1261
Which type of contract is most commonly used by buying organizations because the price for goods is set at the outset and is not subject to change unless the scope of work changes?
A. Fixed Price with Economic Price Adjustments Contract (FP-EPA) B. Cost-Reimbursable Contract (CR)
C. Firm-Fixed -Price Contract (FFP)
D. Fixed-Price-Incentive-Fee Contract (FPIF)
Correct Answer: C Section: Closing Explanation
Explanation/Reference:
QUESTION 1262
During project closure, an issue is detected. At this stage, the project’s resources have already been released. What should the project manager have done prior to releasing the resources?
A. Performed a root cause analysis.
B. Obtained customer acceptance.
C. Documented lessons learned.
D. Conducted the perform integrated change control process.
Correct Answer: B Section: Closing Explanation
Explanation/Reference:
QUESTION 1263
You realize that projects represent change, and on your projects, you always seem to have a number of change requests to consider. In your current project to


manage the safety of the nation's cheese products and the testing methods used, you decided to prepare a formal change management plan. An often overlooked type of change request is______________.
A. Adding new subject matter experts to your team
B. Updates
C. Work performance information
D. Enhancing the reviews performed by your project's governance board
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Change requests may include corrective actions, preventive actions, defect repairs, or updates. Updates are changes to formally controlled project documents or plans to reflect modified or additional content.
QUESTION 1264
You are working on the next generation of software for mobile phones for your telecommunications company. While time to market is critical, you know from your work on other projects that management reviews can be helpful and plan to use them on your project. You are documenting them as part of your______________.
A. Governance plan
B. Change management plan C. Performance reviews
D. Project management plan
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
The project management plan describes how the project will be executed and monitored and controlled. While it contains a number of subsidiary plans, it also contains other items including information on key management reviews for contents, their extent, and timing to address open issues and pending decisions.
QUESTION 1265
Your cost control specialist has developed a budget plan for your project to add a second surgical center to the Children's Hospital. As you analyze cash flow requirements, you notice that cash flow activity is greatest in the closing phase. You find this unusual because on most projects the largest portion of the budget spent during______________.



A. Initiating
B. Monitoring and Controlling C. Controlling
D. Executing
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Executing is where the majority of the budget is spent because this is the process where all of the resources (people, material, etc.) are applied to the activities and tasks in the project management plan.
PMI®, PMBOK® Guide, 2013, 56
QUESTION 1266
When closing a project, it is a best practice to______________.
A. Update the project documents
B. Prepare a sustainment plan for the project's benefits
C. Measure product scope against the project management plan D. Review the scope baseline
Correct Answer: D Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
In closing the project, it is necessary to ensure that the project work is completed, and the project has met its objectives. Since project scope is measured against the project management plan, the project manager then reviews the scope baseline to ensure completion.
PMI®, PMBOK® Guide, 2013, 101
QUESTION 1267
Working on your project management training curricula project, you decided it would be beneficial to you to become an active member of the Project Management Institute as part of the objectives of your project is to ensure it is aligned with PMI®’s best practices. To complement PMI®’s Work
Breakdown Structure Practice Standard, you learned PMI® was requesting volunteers to participate in development of a similar standard on the Scope Statement. You volunteered, and now the Standard is issued. This is an example of:
A. Improving your own competency as a project manager



B. Corrective action
C. Preventive action
D. A requirement for you to immediately update your project management plan
Correct Answer: B Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
When you volunteered, you signed a confidentiality statement so you could not disclose what was under way on this activity. Now the Standard has been issued, and to stay in alignment with PMI®’s best practices, you need to issue a change request based on corrective action to realign the performance of the work of your project with your project management plan.
QUESTION 1268
Ideally, a project manager should be selected and assigned at which point in the project life cycle?
A. During the initiating processes
B. During the project planning process
C. At the end of the concept phase of the project life cycle
D. Prior to the beginning of the development phase of the project life cycle
Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
When the project manager is selected and assigned to the project during initiation, several of the usual start-up tasks for a project are simplified. In addition, becoming involved with project activities from the beginning helps the project manager to understand where the project fits within the organization in terms of its priority relative to other projects and the ongoing work of the organization.
QUESTION 1269
Closing a project phase should not be delayed until project completion because______________.
A. Useful information may be lost
B. The project manager may be reassigned
C. Project team members may be reassigned by that time D. Sellers are anxious for payments



Correct Answer: A Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Closure includes collecting project records, ensuring that the records accurately reflect final specifications, analyzing project or phase success and effectiveness, and archiving such information for future use. Each phase of the project should be properly closed while important project information is still available.
QUESTION 1270
As you are working on your telecommunications project, even though you are using agile methods, you realize you are preparing an extensive amount of data and information. You regularly share data with your project team. Your last team meeting focused on the number of change requests and also the start and finish dates of activities in your schedule. They are examples of______________.
A. Key performance indicators
B. Work performance reports
C. Work performance data
D. Work performance information
Correct Answer: C Section: Mix Questions Explanation
Explanation/Reference:
Explanation:
Work performance data are the raw observations and measurements identified during activities performed to carry out the work of the project. Other examples are the reported percent of work physically completed, quality and technical performance measures, number of defects, actual costs, and actual durations.
QUESTION 1271
The close project or phase process addresses actions and activities concerning all of the following EXCEPT______________.
A. Completion or exit criteria for the project or phase have been met
B. Stakeholder approval that the project has meet their requirements
C. Review of the project and/or phase information for potential future use D. Documentation that completed deliverables have been accepted
Correct Answer: D Section: Mix Questions Explanation



Explanation/Reference: