Project Management Professional PMI Questions + Answers Part 4

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QUESTION 368
A customer asks the project manager to estimate the time required to include a missing functionality. The customer thinks that three days will be sufficient to implement this change. However, the project management office (PMO) believes that seven days are required, while the technical lead feels that 10 days are needed.
What should the project manager use to estimate the time required for the change?
A. Pareto diagram analysis B. Analogous estimating C. Beta distribution
D. Parametric estimating
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 369
A project manager wants to confirm that the project team implemented best practices for the requirements-gathering process. What should the project manager do?
A. Evaluate work performance reports.
B. Review quality control reports.
C. Perform a quality audit.
D. Examine the lessons learned repository.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 370
During a project’s software development phase, the technical lead informs the project manager that a developer implemented a superior solution than specified in the product scope. What should the project manager do next?
A. Award the developer. B. Inform the customer.



C. Update project documentation. D. Initiate a change request.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 371
A project manager has just completed the project management plan for s submarine modernization project. This is a high-visibility project for many stakeholders across multiple functional departments and levels of understanding.
What can the project manager do to ensure approval of the project management plan?
A. Ask the project sponsor to approve the project management plan as a first step, then communicated this to other stakeholders to help approve the project. B. Organize meetings for stakeholders and provide the appropriate information to obtain their approval.
C. Conduct interviews with each stakeholder separately in order to obtain approval of the project management plan individually.
D. Develop a stakeholder register and then select the most important stakeholders to obtain their approval.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 372
A project requires specialized technical expertise from the engineering department. However, the senior engineer is leading a team on a separate project, and the only available resource is an entry-level engineer. The senior engineer is highly regarded by the customer and preferred by the project manager.
What should the project manager do first to obtain the senior engineer’s participation in this project?
A. Meet with the engineering department manager to discuss options for making the senior engineer available.
B. Demand that the senior engineer is assigned to increase customer confidence in the delivery of a quality product. C. Develop a job description using the senior engineer’s qualifications to hire a comparable senior engineer.
D. Immediately ask the project sponsor to escalate this resource requirement.
Correct Answer: A



Section: Planning Explanation
Explanation/Reference:
QUESTION 373
A project progressing on time and within budget is 30 days away from achieving its main milestone. The project manager then learns that a key component to achieve this milestone will be unavailable for 45 days.
What should the project manager do?
A. Revise the risk management plan.
B. Update the issue log.
C. Notify stakeholders at the next project status meeting. D. Send an amended progress report to all stakeholders.
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 374
A project manager is finalizing detailed requirements for a project with virtual teams. What should the project manager do to ensure confidence in the data gathered?
A. Develop and distribute an issues log.
B. Validate scope on a regular basis.
C. Update the project management plan.
D. Conduct face-to-face or online interviews.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:



QUESTION 375
During initial project scheduling, an internal key stakeholder announces that they already agreed on some delivery dates with a vendor. What techniques should the project manager use to ensure that all prerequisites are fulfilled for those deliverables to meet the agreed dates?
A. Discretionary dependencies B. Mandatory dependencies
C. Internal dependencies
D. Finish-to-finish dependencies
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 376
A project manager is aware of a high-risk item prior to starting a project. The project manager has completed a risk analysis and concluded that the risk is a positive, high-impact, and low-probability one.
What should the project manager do?
A. Conduct a cost-benefit analysis.
B. Facilitate a risk-brainstorming session.
C. Take action to capture the positive effect of uncertainty.
D. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 377
A project manager for a large, ongoing film project is under a tight deadline to finish each of the project’s three phases. The executives have decided to increase the budget and time to ensure their standards are met. The project manager has updated the schedule to reflect the increases.
What should the project manager do next?



A. Review the requirements in the quality management plan. B. Communicate the updated schedule to the stakeholders.
C. Add the tasks mentioned to the schedule management plan. D. Update the success criteria in the scope management plan.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 378
The table lists project activities, with activities A and H as start and end activities.
What is the project’s critical path?
A. A-B-D-G-H B. A-C-F-G-H C. A-C-D-G-H D. A-B-D-E-H
Correct Answer: C Section: Planning Explanation
Explanation/Reference:



QUESTION 379
A quality assurance subject matter expert (SME) discovered that the formulation team did not follow compliance procedures while manufacturing a drug. What should the project manager have done to prevent this issue?
A. Reviewed the quality management plan
B. Reviewed the quality metrics document
C. Reviewed the quality improvement methods D. Reviewed the quality baseline document
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 380
A project manager meets with key stakeholders to set clear project expectations. What tool or technique should the project manager use?
A. Product analysis
B. Facilitation
C. Expert judgement
D. Multicriteria decision analysis
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 381
A project manager is leading a new project that involves cross-functional requirements and changes. Some key stakeholders are resisting the changes. What should the project manager do?
A. Conduct a facilitation workshop. B. Plan a team-building exercise.
C. Gather stakeholder requirements.



D. Ask the project management office (PMO) for assistance.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 382
For this past six months, a project manager has struggled with defining a project’s scope. The project team has been working with the customer to make small adjustments to the requirements, but is taking longer than expected.
What should the project manager do to complete the scope?
A. Conduct a data-gathering meeting to review the collected requirements.
B. Internally finalize the requirements with the team, and share them with the client. C. Facilitate a workshop to agree on the final requirements.
D. Provide training to the team on collecting requirements best practices.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 383
A university has a project to implement a new online application system for new entrants. The pilot solution shows that a significant number of applications have captured incomplete and inaccurate data. The project team, subject matter experts (SMEs), and key stakeholders held a workshop to investigate the causes of these errors.
Which of the following is a technique the project manager should use with the team to focus on the right areas to make changes that could improve the quality of the data-capture process?
A. Cause-and-effect diagram B. Affinity diagram
C. Influence diagram
D. Fishbone diagram



Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 384
A project manager has been hired to develop a product for a multinational company. While writing the key deliverables for the project charter, the project manager has two technology options and is unsure of which to use. One is safer and the other is cheaper.
What should the project manager do to determine the key deliverables for the project?
A. Establish requirements with the project sponsor.
B. Choose the best option based on the project manager’s experience. C. Meet with the client to understand their technological requirements. D. Use the cheaper technology in order to maintain the budget.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 385
During a project to create an organizational business plan, the project manager facilitates a strengths, weaknesses, opportunities, and threats (SWOT) analysis workshop with senior management. What process is the project manager implementing?
A. Plan Risk Management
B. Identify Risks
C. Perform Qualitative Risk Analysis D. Plan Risk Responses
Correct Answer: B Section: Planning Explanation
Explanation/Reference:



QUESTION 386
A project manager is in the process of developing the cost management plan on a new project, which is based on the approved project charter’s information. This is an innovative project and the company has not delivered a similar project in the past.
What should the project manager do next?
A. Use the project charter’s deliverables for analogous estimating.
B. Ask the project team to find similar projects outside the company.
C. Develop the work breakdown structure (WBS) for bottom-up cost estimating. D. Define a draft budget with a contingency to cover unknowns.
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 387
A project manager is drafting the quality management plan for a large project. Based on recent experiences with similar projects, the project manager knows that some subcontractors are prone to using less-experienced resources, resulting in insufficient quality deliverables.
How should the project manager minimize any quality issues that may arise?
A. Mandate and perform full inspections on all milestone deliverables.
B. Increase the frequency of quality checks during the project life cycle.
C. Amend the subcontractor contracts with penalty clauses for this scenario.
D. Include minimum qualification requirements for resources in the quality management plan.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 388
The estimated cost of completing all the activities considered in a schedule will be US$14,500. The project’s sponsor requires a level of certainty about the cost baseline of at least 90%. As a result of a Monte Carlo simulation, the projected cost calculated is:



What should the contingency reserve be in order to fulfill the sponsor’s requirement?
A. US$5,500 B. US$6,500 C. US$7,000 D. US$8,200
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 389
A project manager working with a risk-averse financial firm has just started a new project. The project sponsor is extremely concerned that the project may run over budget and is looking to the project manager for confirmation that this won’t happen.
In order to alleviate the sponsor’s concern, what should the project manager do?
A. Perform a strengths, weaknesses, opportunities, and threats (SWOT) analysis. B. Use historical data analysis.
C. Create the probability and impact matrix.
D. Run a Monte Carlo simulation.
Correct Answer: D Section: Planning Explanation



Explanation/Reference:
QUESTION 390
A project manager is beginning a new project where the sponsor and main stakeholders have a specific protocol and confidentiality requirements. Some of these stakeholders have not collaborated with each other or with the project’s domain previously.
Which data-gathering technique should the project manager primarily use to define the requirements?
A. Interviews
B. Brainstorming C. Focus groups D. Benchmarking
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 391
The building of an industrial plant has been stopped for four months due to region-specific prohibitions. What should the project manager have done to avoid this issue?
A. Made a prioritized list of the project constraints B. Crashed the project schedule
C. Identified this as a risk in the risk log
D. Documented all assumptions
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 392
A successful project manager joins a strategic project with top talent from multiple departments. However, these high-performing team members experience constant distractions from their functional managers, which impacts quality and productivity.



What should the project manager do to get the team back on track?
A. Ask team members to redirect all requests from their functional managers to the project manager. B. Consult peers for recommendations on how to manage this situation.
C. Meet with the functional managers to discuss the allocation of team members.
D. Request that functional managers be trained on how to operate in a matrix organization.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 393
Market research shows that developing new features in a best-selling product will be vital to a company’s future. A project manager identifies risks in this development, which could lead to losses for the company.
What should the project manager do next?
A. Hire a specialist to develop the work.
B. Plan the risk response.
C. Request a meeting with the marketing department.
D. Meet with the project team to monitor and control risk.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 394
In line with a company’s strategic objectives, a critical efficiency improvement project is authorized in next year’s business plan. However, one of the key stakeholders responsible for post-implementation operations is strongly against the project due to its high investment and limited benefits.
What should the project manager do?
A. Discuss the concerns with the key stakeholder, and escalate it to the sponsor for direction.



B. Conduct a one-on-one brainstorming session with the stakeholder to clearly understand their concerns. C. Perform a comprehensive stakeholder analysis, and influence stakeholders accordingly.
D. Invite all stakeholders to discuss the concern and vote on a future course of action.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 395
A test manager informs a project manager about a one-week schedule delay to complete the testing phase. What should the project manager do next?
A. Fast track the schedule.
B. Check whether this task is on the critical path.
C. Negotiate with the customer for a change in the schedule. D. Crash the schedule.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 396
The sponsor of a project requests to see a prototype for a project deliverable. Three options are provided, and the sponsor accepts one of these options. While implementing the deliverable, a team member informs the project manager that the approved sample does not meet a particular government standard, and will not be suitable for use.
What should the project manager have done to avoid this mistake?
A. Verify that the samples provided conform with quality standards.
B. Request that the sponsor check the quality reports before making a decision. C. Conduct quality assurance during the project.
D. Consult the lessons learned archive for sample acceptance.
Correct Answer: C



Section: Planning Explanation
Explanation/Reference:
QUESTION 397
During the contacting process for the construction of new company headquarters, the project manager invites three vendors that offer a key item for the building’s functionality to bid on the project. What document defines the services to be priced by vendors?
A. Request for information (RFI) B. Scope of work
C. Project charter
D. Statement of work (SOW)
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 398
While performing an earned value analysis (EVA), a project manager notices that the cost performance index (CPI) is not what was expected. The project manager investigates and is unable to locate purchase orders or receipts for items used in the project.
What should have been used to prevent this from occurring?
A. Audits
B. Inspections
C. Data analysis
D. Risk management
Correct Answer: A Section: Planning Explanation
Explanation/Reference:



QUESTION 399
A project manager is advised to use a tornado diagram in an information technology activity. What project risk management technique should the project team use?
A. Qualitative risk analysis
B. Quantitative risk analysis
C. Probability distribution
D. Expected monetary value analysis
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 400
A sponsor proposes a project change. The project team analyzes the proposed change, determines that it can be done within schedule and budget, and informs the project manager.
What should the project manager do next?
A. Accept the change since it will not negatively impact the project. B. Refer to the change management plan to determine next steps. C. Ask the sponsor for approval.
D. Assess the risk associated with the change.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 401
Detailed design has begun on a firm fixed price (FFP) contract, and the statement of work (SOW) has been clearly defined for the consultants. Now, an expert communicates to the consultants that additional work is needed.
How should the project manager proceed?



A. Approve the additional work.
B. Amend the FFP control to include the additional work. C. Review the scope of the additional work.
D. Log the additional work in the risk register.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 402
A project sponsor asks a project manager to provide a cost estimate for a project to set up a new manufacturing line. What should the project manager provide?
A. Rough order of magnitude (ROM) estimate B. Estimate within funding constraint
C. Definitive and accurate estimate
D. Estimate including management reserve
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 403
A project’s initial budget is US$200,000, but its actual cost (AC) to date is US$160,000. During an evaluation of the project’s progress, the project manager determines that the cost performance index (CPI) is 0.8, which exceeds the budget baseline.
If current performance is maintained, what is the estimate to complete (ETC)?
A. US$250,000 B. US$240,000 C. US$90,000 D. US$50,000
Correct Answer: C



Section: Planning Explanation
Explanation/Reference:
QUESTION 404
During the budget approval process, a project manager makes some initial estimations that include scope and potential risk reserves. After submitting the budget for approval, the project manager is asked to submit one that is more accurate.
What should the project manager do next?
A. Run a bottom-up estimation and provide a new budget.
B. Perform a cost-benefit analysis to support the current budget estimations.
C. Conduct a top-down estimation and provide a new budget.
D. Review the justification of the estimates to ensure that they are accurate and current.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 405
A project manager is reviewing the cost management plan written by a team member. Although the total cost estimate is within the approved budget, the team member used their own template rather than the one provided for the project.
What should the project manager have done?
A. Ensured that the correct tools and techniques were used for the cost estimate
B. Requested that the project management information system (PMIS) rules an guidelines be followed C. Mandated that the organizational process assets were followed
D. Required that a subject matter expert (SME) is included in the process
Correct Answer: A Section: Planning Explanation
Explanation/Reference:



QUESTION 406
A mobile application is being developed in more than 10 languages for a large and varied group of business users. The project manager must determine whether or not to perform a full inspection of the application in all languages, or to use sampling techniques.
What additional information should the project manager gather before proposing an inspection strategy?
A. Results of a cost-benefit analysis
B. Analysis of a probability and impact matrix C. Number of users for each language
D. Quality metrics for the project
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 407
A customer asks the project manager to deliver a project in 60 days that was previously scheduled for delivery in 90 days. No activities can be performed in parallel. The requested change is approved by the change control board (CCB).
What should the project manager do to fulfill this request?
A. Create a contingency reserve for the project schedule B. Crash the project schedule
C. Create phases in the project schedule
D. Fast track the project schedule
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 408
The following is a network diagram for a project.



The shortest non-critical path for the project is how many days in duration?
A. 10 B. 12 C. 14 D. 16
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 409
Which project document is updated in the Control Stakeholder Engagement process?
A. Project reports
B. Issue log
C. Lessons learned documentation D. Work performance information
Correct Answer: B Section: Planning



Explanation Explanation/Reference:
QUESTION 410
Progressively elaborating high-level information into detailed plans is performed by the:
A. project management office B. portfolio manager
C. program manager
D. project manager
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 411
One of the key benefits of the Plan Human Resource Management process is that it:
A. outlines team selection guidelines and team member responsibilities. B. establishes project roles and responsibilities.
C. improves teamwork, interpersonal skills, and competencies.
D. provides an accurate appraisal of team member performance.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 412
Which Define Activities tool or technique is used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts? A. Decomposition



B. Inspection
C. Project analysis
D. Document analysis
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 413
In the Define Activities process, the schedule management plan is used to:
A. Capture the lessons learned from other projects for comparison. B. Contain the standard activity list.
C. Document and support the project change requests.
D. Prescribe the level of detail needed to manage the work.
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 414
A benefit of using virtual teams in the Acquire Project Team process is the reduction of the:
A. cultural differences of team members
B. possibility of communication misunderstandings C. costs associated with travel
D. costs associated with technology
Correct Answer: C Section: Planning Explanation
Explanation/Reference:



QUESTION 415
A special type of bar chart used in sensitivity analysis for comparing the relative importance of the variables is called a:
A. triangular distribution B. tornado diagram
C. beta distribution
D. fishbone diagram
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 416
The lowest level normally depicted in a work breakdown structure (WBS) is called a/an:
A. work package B. deliverable
C. milestone
D. activity
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 417
Which Manage Communications tool or technique focuses on identifying and managing barriers?
A. Communication methods
B. Information technology
C. Communication models
D. Information management systems



Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 418
During the planning stage of a project, a project manager identifies many risks that could impact the project. Two of them have impacts that could translate into the total failure of the project.
Based on these findings, what should the project manager do next?
A. Perform both qualitative and quantitative risk analyses to determine how to proceed
B. Notify all stakeholders about this discovery, and prepare immediate contingency plans
C. Modify the work breakdown structure (WBS) to include some preventive activities to minimize the effects of those risks D. Estimate the cost of the contingency plans, and recommend the dismissal of the project if the cost is too high
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 419
A project manager is planning a project that has 40 stakeholders. The project manager decides that all stakeholders will receive the same type of communications in order to minimize work for the project team and reduce costs. When the project manager reviews the communications management plan with the project management team, an experienced team member voices concerns about the communications decision.
Why might using the same type of communication for all 40 stakeholders be a concern?
A. Because the expected savings would be minimal
B. Because some stakeholders might feel neglected
C. Because the team should be able to manage individual communications properly D. Because different stakeholder needs are not being taken into consideration
Correct Answer: D Section: Planning



Explanation Explanation/Reference:
QUESTION 420
The project manager completed the release planning and is midway through a sprint when an opportunity is identified by the product owner. The product owner has asked the project manager to do everything possible to exploit the opportunity. There is a high probability that this could result in a significant cost savings to the company and the project.
What should the project manager do?
A. Decline the product owner’s request since the release planning has been completed.
B. Consult with a subject matter expert (SME) on how to best exploit the opportunity in the next sprint. C. Exploit the opportunity as soon as possible in the current sprint.
D. Calculate the expected value of the opportunity and relay this information to the development team.
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 421
A project manager is planning the kick-off meeting, and the team members are located in various countries. Setting up the virtual meeting was a difficult task, but the date is finally defined.
What must the project manager do before the kick-off meeting to ensure all team members are aligned with the project objectives?
A. Consider cultural differences
B. Inform senior management
C. Consider using local resources instead
D. Apply the electronic brainstorming technique
Correct Answer: A Section: Planning Explanation
Explanation/Reference:



QUESTION 422
Project risks have been identified through a brainstorming session. While analyzing the risks, the project manager needs to quantify and prioritize the risks and develop the mitigation plan.
What should the project manager use?
A. Definitions of risk probability and impacts B. Risk register
C. Assumptions log
D. Probability and impact matrix
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 423
Company A recently signed a contract with a vendor to supply an engineering service. The project manager for company A noticed that the resource management plan requires a specific industry expert. However, company A does not have this type of industry expert.
What should the project manager do?
A. Revise the resource management plan and this expert requirement B. Recommend an expert resource from a previous project
C. Acquire the expert with the help of human resources
D. Submit a contract change request to the vendor
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 424
In a large organization with many large projects, most of the project managers are subcontractors and the projects are performed separately. The project


management office (PMO) is experiencing repetitive errors across the separate projects and wants to improve the project management processes within the organization.
What should the PMO direct the project managers to do?
A. Establish project communication systems to support effective collaboration and sharing of information B. Hold themselves accountable with strict adherence to their respective project management plans
C. Develop a list of key performance indicators (KPIs) and measure performance against them
D. Collect and analyze the work performance data of team members and share evaluations
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 425
During a project, some products are acquired. The buyer and seller have agreed on a cost plus fixed fee (CPFF) contract. However, the project manager is concerned about the risks posed to the buyer associated with this type of contract.
Which contract type should have been used to lower risk for the buyer?
A. Cost plus incentive fee (CPIF) B. Firm fixed price (FFP)
C. Cost plus award fee (CPAF)
D. Fixed price incentive fee (FPIF)
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 426
A software company is asked to build an application based on new technology for a new client who is unsure of their requirements. What contract type should the software company use to ensure risk is minimized?
A. Fixed price incentive fee contract (FPIF)



B. Firm fixed price contract (FFP)
C. Time and material contract (T&M) D. Cost plus fixed fee contract (CPFF)
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 427
A low-priority and low-risk change request has been planned for almost six months. It is almost the end of the project. What should the project manager do?
A. Remove the item from the list as it is a low-priority item and may not be required B. Reprioritize the item to include it in the final set of deliverables
C. Request that the owner resubmit the request after the project has been completed D. Discuss the item with stakeholders to see if it is still required in the project
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 428
A project manager is working with a new quality manager to finalize the quality management plan. The quality manager suggests an expensive quality tool with which the project manager is unfamiliar. The project manager says there is a cheaper alternative, but the quality manager is adamant that there is not. To maintain the current schedule, the quality management plan and associated procurement must be completed the following week.
What should the project manager do next?
A. Evaluate the costs and benefits of employing the suggested tool
B. Request additional budget to fund the purchase of the quality tool
C. Escalate the problem to the sponsor for a final decision about the tool D. Add the high cost of the quality tool as a risk to the register



Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 429
A project manager has identified two stakeholders across different business divisions in the company whose engagement and full support are needed for a project. What should the project manager be aware of prior to engaging them?
A. Their geographical locations
B. Their communication styles
C. Their cultures and backgrounds D. Their strategic priorities
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 430
An experienced project manager is building the base cost management plan of a project. During this process, the project manager is struggling to receive input from a couple of the stakeholders. The issue has been escalated to the sponsor but input has still not been received.
What should the project manager do to complete the cost estimate?
A. Look for other ways to estimate costs such as using previous similar projects’ costs B. Report the lack of stakeholder engagement to the stakeholders’ bosses
C. Keep pushing for the information through all communication channels
D. Increase the contingency budget to cover unexpected costs
Correct Answer: C Section: Planning Explanation
Explanation/Reference:



QUESTION 431
A project team completed the initial phase of the project and many team members do not have a clear understanding of the project management plan, communication strategies, and specific milestones. What should the project manager do?
A. Schedule a kick-off meeting with all team members B. Schedule periodic project status meetings
C. Meet with team members as issues arise
D. Discuss concerns during the next stand-up meeting
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 432
Due to recent organizational changes, a number of project stakeholders are no longer with the company. What should the project manager do?
A. Update the communications management plan B. Revise the project charter
C. Engage the project sponsor for replacements D. Update the risk register
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 433
A company has decided to use agile methodology for the first time on a project. During the middle of the third sprint, it becomes apparent that the project communications are not adequate and that most team members do not have a good understanding of what other team members are doing.
What should the project manager have done to avoid this issue? A. Held weekly status meetings



B. Held daily stand-up meetings
C. Implemented information radiators
D. Developed a communications management plan
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 434
A project to comply with a regulatory requirement needs to go live in eight months to avoid fines. The project schedule now has a high-probability risk that is impacting the ability to meet the deadline.
What should the project manager do to avoid incurring fines?
A. Assess the impact of missing the due date B. Reduce the project scope
C. Use a schedule compression technique
D. Focus on delivering critical path tasks first
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 435
The stakeholders on a new compliance project request a delivery date for the project from the project manager. There are a number of internal as well as external dependencies for the project and milestones that have to be met within certain timeframes.
What should the project manager do to determine the delivery date?
A. Assess resource availability
B. Build a work breakdown structure (WBS) C. Define the critical path
D. Baseline the project



Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 436
The research and development (R&D) team has been working on developing a new software product for nine months and feel the product is now ready for release to the market and for final handover to the operations team. The operations manager asks the operations team to do a quick test and report the findings. The report highlights that there are many changes to this new product’s interface of which the operations team was not aware. This will require new training.
What should the project manager have done?
A. Understood that the R&D and operations teams are two different entities and established a separate transfer project.
B. Met with the operations manager and given the entire operations team a walk-through of the product beforehand.
C. Included operations resources in the project to ensure knowledge transfer between the project and operations for implementation. D. Held two days of training to detail the changes and make the operations team comfortable with the changes.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 437
Company A is expanding their manufacturing units to various locations in country A. As this is the first time the company is expanding into this geographic region, the project manager and the team have identified many initial high-level risks.
What should the project manager do throughout the project to manage these risks?
A. Create a separate, region-based risk management plan and describe the risk breakdown structure. B. Review the lessons learned database for expansions in other regions.
C. Recruit a local legal adviser to detail the risks of expanding into this country.
D. Identify risks as they emerge in the project, perform risk analysis, and plan responses.
Correct Answer: A Section: Planning



Explanation Explanation/Reference:
QUESTION 438
A project manager is preparing a project management plan for a transition project for a service in an IT company that resides in different countries. What should the project manager do first?
A. Set up a kick-off meeting in one city with all stakeholders
B. Understand each stakeholder’s interest level
C. Have stakeholders agree on a uniform set of reports and dashboards D. Request that all stakeholders add comments
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 439
An issue will cause the project team to miss a critical milestone. The project manager realizes that this issue could have been avoided if the risk had been addressed earlier.
What should the project manager do next?
A. Conduct a meeting to understand the impact of this issue and document the lessons learned. B. Create and submit a change request that includes a recommendation for corrective action. C. Hold a meeting with the sponsor and key stakeholders to inform them of the issue.
D. Consult with the team and update the project management plan based on their inputs.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 440



A project manager has just been assigned to a new project. A similar project is under deployment in another office and is encountering many issues that have led to major delays.
What should the project manager do next?
A. Share the project information to help the other project manager to complete on time
B. Identify the overall project risks using the lessons learned repository
C. Write the project charter using input from the other project’s stakeholders
D. Ask for a statement from the other project manager to explain the differences of the two projects
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 441
A project manager has just been informed that it is extremely important to complete the project on time. Which activities should a project manager focus on to reduce the duration of the schedule without reducing the project scope?
A. Activities with the least float
B. Activities with the least cost impact
C. Activities with the lowest earned value
D. Activities with the lowest percent completion
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 442
A project manager is replaced midway through a very complex technical project. Two weeks after taking over the project, the new project manager discovers that the key deliverables have yet to be defined, despite an imminent phase deadline. The project manager creates a change request for project insurance.
Which risk management response is the project manager using? A. Risk acceptance



B. Risk transference C. Risk avoidance D. Risk mitigation
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 443
A project sponsor asked a project manager to conduct a benefits analysis of the revenue model for a project prior to signing off on the project budget. The project manager met with relevant stakeholders and has gotten inconsistent inputs on the benefits.
What could have caused the inconsistent inputs?
A. Stakeholders were not consulted by the sponsor
B. The project is not aligned with stakeholder objectives C. A risk management plan was not developed
D. Project outcomes are not mapped to business benefits
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 444
The project sponsor indicates to the project manager that due to other priorities, the budget for the project will be cut in half. This decision will cause changes in the project.
What should the project manager do next?
A. Report the impact of the changes to the sponsor
B. Update the project’s scope management plan
C. Document the changes and follow the change control process
D. Organize a meeting with the sponsor and analyze the impact on scope



Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 445
Stakeholder communication requirements should be included as a component of:
A. enterprise environmental factors B. organizational process assets C. the project management plan
D. the stakeholder register
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 446
The following is a network diagram for a project.
What is the critical path for the project?
A. A-B-C-F-G-I B. A-B-C-F-H-I C. A-D-E-F-G-I



D. A-D-E-F-H-I
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 447
A large construction project is in the planning stage. The project manager is creating a work breakdown structure (WBS) so that the work can be correctly assigned to each labor team.
What will assist the project manager in the successful creation of the WBS?
A. Detailed Gantt chart
B. Detailed activity list
C. Firm pricing from subcontractors D. Requirements documentation
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 448
After completing the project charter, the project manager sends it to the project stakeholders. What should the project manager do before starting the project planning process?
A. Develop the risk register.
B. Create the work breakdown structure (WBS). C. Conduct the project’s kick-off meeting.
D. Obtain project charter approval.
Correct Answer: D Section: Planning Explanation



Explanation/Reference:
QUESTION 449
An IT project is approved and a project management plan is in place. What should the project manager do next?
A. Meet with the project sponsor. B. Develop the project schedule. C. Assign the project team.
D. Plan team-building activities.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 450
A new project has high uncertainty in the cost required for completion. What approach should the project manager use to determine the expected costs?
A. Parametric estimating
B. Analogous estimating
C. Statistical techniques estimating D. Three-point estimating
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 451
A project to create a new product is completed and introduced into the market, but sales are much lower than expected. Analysis determines that the product is misaligned with the organization’s core competencies.
During what activity should this have been discovered? A. Business case review



B. Strategic performance evaluation C. What-if scenario analysis
D. Scope definition
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 452
A project team completes the identification of project and product requirements. Which of the following were used to accomplish this?
A. Affinity diagrams, benchmarking, and observation/conversation
B. Work breakdown structure (WBS), trend analysis, and observation/conversation C. Brainstorming, affinity diagrams, and mind mapping
D. Benchmarking, network diagram, and trend analysis
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 453
The project charter for a new project is authorized, and the company’s executives appoint a project manager. What should the project manager do first?
A. Define the project scope.
B. Define and prepare the project management plan.
C. Appoint and assign project team members.
D. Identify and report the high-level risks to the executives.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:



QUESTION 454
While conducting a quantitative risk analysis, the project manager and the risk management team discover new risk events. What should the project manager do with these new risk events?
A. Add them to the risk register.
B. Record them on a watch list for future monitoring.
C. Include them in the risk management plan.
D. Incorporate them into the risk breakdown structure (RBS).
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 455
While reviewing project documentation, a project manager discovers that modifications were made without proper approvals. What should the project manager do next?
A. Review the requirements management plan.
B. Review the change management plan.
C. Escalate the issue to the project management office (PMO). D. Escalate the issue to the project sponsor.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 456
A meeting to present, discuss, and approve the project management plan is scheduled for tomorrow, but a project sponsor is suddenly unavailable for another week. To prevent a delay in the project’s start, what should the project manager do?
A. Discuss the issue with the other project sponsors.
B. Continue with the meeting as scheduled, and execute the project based only on the remaining project sponsors’ input.



C. Reschedule the meeting for a date when all project sponsors are available.
D. Continue with the meeting as scheduled, and then send the meeting minutes to the absent sponsor requesting immediate feedback.
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 457
The following is a network diagram for a project.
The free float for Activity H is how many days?
A. 4 B. 5 C. 10 D. 11
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 458
The primary benefit of the Plan Schedule Management process is that it:
A. provides guidance to identify time or schedule challenges within the project.



B. tightly links processes to create a seamless project schedule.
C. guides how the project schedule will be managed throughout the project.
D. creates an overview of all activities broken down into manageable subsections.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 459
Funding limit reconciliation is a tool and technique of which Project Cost Management process?
A. Estimate Costs
B. Control Costs
C. Plan Cost Management D. Determine Budget
Correct Answer: D Section: Planning Explanation
Explanation/Reference:
QUESTION 460
While performing a stakeholder analysis, the project manager realizes that several stakeholders have competing priorities. What should the project manager do?
A. Refer to the project charter.
B. Meet with the stakeholders to obtain alignment.
C. Set priorities based on the statement of work (SOW). D. Ask the sponsor to speak with the stakeholders.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:



QUESTION 461
A company has a longstanding client who is often late with payment. The company now has a new project with this client.
What document should the project manager use to ensure that payment delay information is documented for this project?
A. Project charter
B. Assumption log
C. Historical information and lessons learned repository D. Risk management plan
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 462
A project manager develops a communications management plan, knowing that a difficult stakeholder can affect project goals. What should the project manager do?
A. Set up a separate reporting process for this stakeholder.
B. Closely manage that stakeholder based on the power/interest grid.
C. Ensure that this stakeholder sees all communications sent to the team. D. Provide this stakeholder with all information, even if unimportant.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 463
While estimating project costs, a project manager works with a subject matter expert (SME) who has historically underestimated the effort necessary to deliver project requirements. In all other areas, however, the SME is a good contributor, well respected, and often requested by stakeholders.
To proactively mitigate the risk of underestimation, what should the project manager do?


A. Periodically review objectives and requirements with the SME during estimation and use other resources to review the submitted estimates. B. Ignore previous issues with estimates from this SME and continue with the process unchanged.
C. Notify project stakeholders that any estimates submitted by the SME must be increased by 20 percent.
D. Remove the SME from the project and request a resource who can provide more accurate estimates.
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 464
During review of a time-critical project’s work breakdown structure (WBS), the sponsor challenges the need for project documentation. What should the project manager do?
A. Inform the sponsor that project documentation is necessary to align with project scope.
B. Agree with the sponsor and postpone documentation activities to a later stage.
C. Explain to the sponsor that project documentation is needed for audits or reference for future projects. D. Accept the sponsor’s challenge and revise the WBS.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 465
After preparing the work breakdown structure (WBS), the project manager is ready to assign task areas to project team members. Subsequently, the project sponsor asks to add requirements that the team feels are unachievable.
What should the project manager do next?
A. Review the project scope and resources to assess the feasibility of satisfying the request. B. Evaluate the impact of the request on the project scope, schedule, and budget.
C. Collect requirements, and conduct a team brainstorming session.
D. Use expert judgment to adjust the WBS based on the new requirements.



Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 466
Due to time limitations, a project manager must quickly define cross-functional requirements and reconcile stakeholder differences. What tool or technique should the project manager use?
A. Interviews
B. Facilitation
C. Benchmarking
D. Observation/conversation
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 467
The following is a network diagram for a project.



What is the critical path for the project?
A. A-B-D-G B. A-B-E-G C. A-C-F-G D. A-C-E-G
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 468
A project manager meets with the managers of project resources and the directors of areas that the project will benefit. During the meeting, the project manager explains the project objectives and the activities needed to complete the project.
What project activity is the project manager accomplishing with this meeting?
A. Stakeholder engagement B. Team formation
C. Risk mitigation
D. Project kick-off



Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 469
A project manager is developing a high-level cost estimate for inclusion in the project charter. Since the project manager previously completed similar projects, what cost-estimating technique should be used?
A. Analogous
B. Parametric
C. Bottom-up
D. Expert judgement
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 470
During project planning, the project manager of a cross-cultural team wants to reduce the possible delays caused by misunderstandings among on-site and virtual team members. What should the project manager do next?
A. Facilitate a workshop.
B. Set up a focus group.
C. Define the information to be communicated. D. Meet with the external stakeholders.
Correct Answer: C Section: Planning Explanation
Explanation/Reference:
QUESTION 471



While reviewing project documents, a newly assigned project manager discovers that the project management plan is not yet complete. What document should the project manager review to understand the project’s high-level requirements?
A. Project charter
B. Historical information
C. Product definition
D. Project scope statement
Correct Answer: A Section: Planning Explanation
Explanation/Reference:
QUESTION 472
A project manager schedules a kick-off meeting for a 12-week project. Two stakeholders indicate they are unable to attend the meeting. What should the project manager do?
A. Meet separately with the two stakeholders prior to the kick-off meeting to capture their comments and commitment. B. Reschedule the kick-off meeting for a time when all attendees are able to attend.
C. Escalate the issue to the project sponsor to obtain commitment from the absent stakeholders.
D. Continue with the meeting as planned and send the meeting minutes to the two absent stakeholders.
Correct Answer: B Section: Planning Explanation
Explanation/Reference:
QUESTION 473
While managing a project for a multinational company, a project manager continues to accept changes from the client to maintain a good relationship and secure new business. Three quarters of the way through the project, the budget is depleted.
What should the project manager have developed to prevent this?
A. Project scope statement B. Cost management plan



C. Statement of work (SOW) D. Change management plan
Correct Answer: B Section: Executing Explanation
Explanation/Reference:
QUESTION 474
A project manager assumes a strategic project that has been ongoing for two years. Project team members are located in different countries, and communication among them is complex due to language and time-zone differences. The project manager wants to obtain valid information about team members’ responsibilities and where the work is to be performed.
To what document should the project manager refer?
A. Enterprise environmental factors
B. Activity attributes
C. Communications management plan D. Work breakdown structure (WBS)
Correct Answer: D Section: Executing Explanation
Explanation/Reference:
QUESTION 475
A project manager determines that a project will be behind schedule and over budget as its current pace. If tasks must be performed sequentially, what scheduling technique should be used to get the project schedule back on track?
A. Fast tracking
B. Critical path method (CPM) C. Schedule forecast
D. Crashing
Correct Answer: D Section: Executing



Explanation Explanation/Reference:
QUESTION 476
An issue arises on a project. A team member recalls that this issue has occurred before, but cannot remember the solution. Where is the first place the project manager should look to find the solution?
A. Organizational process assets B. Checklists
C. Escalation procedures
D. Organizational policies
Correct Answer: A Section: Executing Explanation
Explanation/Reference:
QUESTION 477
An approved change request adds an incentive to a lump sum contract if the contractor is able to maintain the current baseline schedule. What should now be updated?
A. Scope baseline
B. Project management plan C. Cost baseline
D. Schedule baseline
Correct Answer: C Section: Executing Explanation
Explanation/Reference:
QUESTION 478
A project has a time and material (T&M) contract with a third-party vendor. The project manager discovers that the law has changed, and that the current terms and


conditions are no longer valid.
What should the project manager perform next?
A. Claims Administration
B. Conduct Procurements
C. Control Procurements
D. Manage Stakeholder Engagement
Correct Answer: C Section: Executing Explanation
Explanation/Reference:
QUESTION 479
An issue requires the execution of the project’s contingency plan, which impacts the schedule. What should the project manager do?
A. Initiate a risk audit.
B. Issue a change request.
C. Review the cost impact.
D. Update the contingency plan.
Correct Answer: C Section: Executing Explanation
Explanation/Reference: