HRCI Certification Questions + Answers Part 2

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QUESTION 79
After two years of selling mostly prototypes of their product, built to customer specifications, a company is beginning to commercialize this product. The current average cost to build the product is $1000 per unit, where $600 is the bill of materials and $400 id the direct labor. The company currently produces at the run rate of the 100 good units per week from 200 total units processed. The firm currently sells the product at $1500 per unit, without volume discounts. One of the major pressures from their customers is to cut costs by 40% within one year. Which of the following strategies should the firm pursue first based on the following research data ? Please assume there is infinite customer demand.
A. Acquiringacompanyoverseasinordertomanufacturetheproduct,whichwouldreducecostsby75%inYear1(5%probabilityofthesuccess) B. Developingaturnkeyoperationthatreducescostsby65%inYear1(30%probabilityofthesuccess)
C. Participate in a joint venture for new R&D that would help reduce costs by 50% by improving yields in Year 1 (20% probability of success )
D. Licensing out the technology to a corporation in another country that would reduce costs by 55% in Year 1 (15% probability of success )
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 80
A U.S. based high tech company has just built a new manufacturing operation in Beijing, China. Over the last two months, they have been trying to recruit skilled and unskilled labor to fill the new open positions. In addition, the company has decided to create 2 international assignments to fill identified skill gaps.
One position is for a Senior Manufacturing Manager/Director to get the operation up and running within 4 more months meeting identified planned outs and the second position is for a Senior Manufacturing Engineer to deal with any engineering issues when developing the process. When trying to identify potential internal candidates for the Senior Manufacturing Engineering position through the skills inventory, which of the following skills is the MOST relevant ?
A. Adaptabilitywithworkingwithdifferentpeoplefromdifferentcultures
B. AbilitytospeakChinese
C. Past international experience
D. Strong technical understanding of manufacturing designated product line
Correct Answer: D Section: (none) Explanation
Explanation/Reference:


QUESTION 81
You have decided to outsource the moving service for all expatriate assignments. After an individual is chosen and has accepted an international assignment, you provide all necessary contact information to both parties with specific deadlines. Which of the following steps is the next step in managing the vendor ?
A. Monitoringoperationsforcontinualimprovement
B. Specifyingobjectivestothevendor
C. Ensuring regular communication and reporting between parties D. Periodic management reports
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 82
What is a disadvantage of the divisional departmentalization ?
A. Focusistoonarrow
B. Inefficientuseofhumanresources
C. Disregards broader organizational considerations D. Unity of command is lost
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 83
Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?
A. MissionStatement
B. VisionStatement
C. Organizational Values D. Strategic Plan


Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 84
Which of the following competencies is required for a global leader to succeed cross-functionally across groups ?
A. Transferringknowledge B. Establishingcredibility C. Obtaining information D. Selling
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 85
HR Management is a key factor in building competitiveness through its alignment with the organization's strategies. Which of the following BEST describes the functions of personnel focused on achieving this aspect of their role ?
A. Thechangepartner,operational,andadministrative B. Thebuilder,strategic,andoperational
C. The navigator, strategic, and operational
D. The navigator, operational, and administrative
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 86


A company decides to develop a bonus program as an incentive for employees to increase the number of corporate-owned patents and product innovations. The human resources department is responsible for measuring the increase in the number of patents over time and the increase in the number of R&D projects. Which of the following types of measure BEST describes these metrics ?
A. Results&Valuecreationmeasure B. Valuecreationmeasure
C. Activitymeasure
D. Activity&Valuecreationmeasure E. Resultsmeasure
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 87
A company is evaluating its performance appraisal method for its international office in Japan. According to Japanese culture, feedback should be formal and focused around the performance of the group. Similarly, rewards should be applied evenly across those at the same level within a group and progressively increase as you go up the hierarchy. Which of the following performance appraisal methods would be the most effective tool to manage their performance ?
A. Criterionreferencedmeasurement B. Normreferencedmeasurement
C. 360 degree rating
D. Open ended essay
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 88
A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and has trained and developed managerial skills of its newly recruited managers in Bangalore.
Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been


identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management ream is working closely with the product manager. The management team understands that it must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.
In order to confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 addition revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the return on investment in the first year ?

A. 20% B. 500% C. 250% D. 40%
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 89
Which of the following is NOT a pay survey?
A. Publishedsurveys B. Jobevaluation
C. In-house surveys D. Utilization
Correct Answer: B Section: (none) Explanation
Explanation/Reference:


QUESTION 90
A company has planned and executed an a successful 3-year international assignment of an individual to its new office in Beijing, China. The individual has three more month on assignment before returning to the United States. The expatriate has repeatedly e-mailed and called leaving messages with both the home country manager and the human resources professional in orger to inquire about his new role after the assignment, but has not received any response. In response, the international assignee has gotten more anxious, which has affected his productivity. Which of the following outcomes is NOT likely as a direct result of the above scenario?
A. Individualquitsafterreturningfromtheassignment
B. Successfulrepatriation
C. Brownout of the individual
D. Host country manager facilitates the response regarding his career growth
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 91
Which of the following scenarios does NOT usually lead to driving global organizational change?
A. Operationalproblems
B. Initiativetoreducecosts
C. Response to competitive threat D. Turnover in a region
Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 92
Amongst the following stages of the merger & acquisition process, when does HR usually play the largest role? A. M&A prospects identified


B. M&Astrategyformulation C. Integrate operations
D. Due diligence
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 93
The Operations department focuses on providing goods and services to the customer in an efficient, effetive, timely manner. Which of the following is NOT a responsibility of Operations?
A. Cost
B. Productivity
C. Quality
D. Distribution channel
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 94
An organization has decided to utilize a geographic organizational structure. It has several offices throughout Europe and one office in Asia, in particular, in Shenzhen, China. Although the European offices are very well integrated into headquarters, the office in China has been running fairly independently. Of the locations, this offices has been the most resistant to expatriates entering and to developing local talent.
In fact, headquarters suspects that most of the hiring and promotions have been based on nepotism. After performing a global gap analysis, the global HR team has identified an initiative to identify at least three potential candidates for each Senior Director and VP position. Which of the following describes the BEST tactical plan to address this initiative?
A. Bytheendofyear1,successionplanswillbedevelopedforallSeniorDirectorsinthecompany
B. Bytheendofyear1,75%ofallmanagersinChinawillbeenrolledinManagement101courseforatleast3hoursperweekandparticipateinmentoring programs
C. All offices have developed a succession plan for Senior Director and VP positions, except for the China office


D. 15% of positions still need a viable succession plan
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 95
A company is considering moving its production offshore to Shenzhen, Chian. Which of the following is NOT a potential negative consequence of this strategy?
A. Largeinitialinvestmentduringtransferofknowledge
B. Declineinemployeemoraleduetofearoflosingtheirjobs C. Inhibits internal development of critical skills and knowledge D. Loss of R&D capability
Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 96
Which category of employees is likely to have the widest pay range?
A. Mechanics
B. Administrative Assistants C. Engineers
D. Executives
Correct Answer: D Section: (none) Explanation
Explanation/Reference:


QUESTION 97
Which of the following financial statements would you use in order to calculate gross profit margin?
A. Balancesheet
B. Assets
C. Statement of cash flows D. Income statement
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 98
An individual enjoys traveling to all parts of the world, the more exotic and different, the better. Which of the following global leadership characteristics identified by Black, Morison, and Gregersen does this behavior exhibit?
A. Character
B. Perspective
C. Savvy
D. Inquisitiveness
Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 99
Which of the following describes a framework a framework that links business strategies with day-to-day activities?
A. OrganizationalValues
B. ManagementbyObjective(MVO) C. Strategic Plan
D. Balanced Scorecard


Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 100
When communicating cross-culturally, which of the following filters is the LEAST likely to impact and distort the message sent?
A. Culture
B. Language
C. Non-verbal cues D. Experiences
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 101
A company has two locations and is in the domestic stage of globalization. The firm has identified an objective to become a truly multinational corporation in 5 years in order to become competitive and reduce overall costs of operations. Given this strategic goal, which of the following international assignments would result in the highest ROI?
A. Operationsexecutivewiththefollowingtangiblecosts=$180,000salary+$70,000allowances+$60,000servicestoopenupoperationsinthesecondlocation
B. Humanresourcesmanagerwiththefollowingtangiblecosts=$105,000salary+$70,000allowances+$60,000servicestoopenupoperationsinthesecond location
C. Customer service coordinator with the following tangible costs = $55,000 salary + $50,000 allowances + $30,000 services to open up the market in the second location
D. Sales executive with the following tangible costs = $180,000 salary + $70,000 allowances + $60,000 services to open up the market in the second location
Correct Answer: A Section: (none) Explanation
Explanation/Reference:


QUESTION 102
A company just posted openings for entry-level finance positions. There were 400 total job applicants. The organization narrows the candidate pool to 20 qualified applicants and schedules interviews with all of them. The company offers employment to 10 applicants and 6 individuals accept the offers. What is the yield ratio of offers to interviews?
A. 50% B. 60% C. 2.5% D. 33%
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 103
Which of the following individuals’ participation would add the LEAST value in the selection process to find the most suitable candidate for an international assignment?
A. Homecountryco-worker
B. Hostcountrysupervisor
C. Another expatriate who has worked in the host country D. Homecountrysupervisor
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 104
Which of the following functional HR goals do NOT align with the organization’s long-term objective to expand international operational capacity? A. Developapoolofcandidatetodrawonforexpatriateassignments


B. Developselectionmethodstohireindividualsfromdiverseracialbackgroundstoaddtalentforpotential
C. Develop a skills inventory to identify talents available to the company and its match to specific assignments D. Develop models to better predict a person’s likelihood of success or failure in foreign environment
Correct Answer: B Section: (none) Explanation
Explanation/Reference:





QUESTION 1
Which of the following factors dose ONT affect the trainability of individuals?

A. Perceptionofenvironment B. Time
C. Ability
D. Motivation
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 2
Which of the following is NOT a common mistake in selection procedures?
A. Ignorelong-termstrategicconsiderationsandgoalsfortheposition B. Adjustingglobalcompetenciestolocalcultures
C. Use insufficient or not valid selection criteria
D. Choose final candidate too quickly based on time constraints
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 3


Which of the following factors is an incentive for company to pursue localization?
A. Marketreponsiveness B. Brandintegrity
C. Product quality
D. Economies of scale
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 4
An organization has decided to utilize a geographic organizational structure. It has several offices throughout Europe and one office in Asia, in particular, in Shenzhen, China. Although the European offices are very well integrated into headquarters, the office in China has been running fairly independently. Of the locations, this office has been the most resistant to expatriates entering and to developing local talent, In fact, headquarters suspects that most of the hiring and promotions have been based on nepotism. Which of the following gaps does the China office NOT exhibit in this scenario?
A. Retentiongap
B. Skill&competencygap C. Knowledge sharing gap D. Succession gap
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 5
Which of the following does NOT represent a strategic financial goal for a global company?
A. Effectivelymanagecurrencyexchangefluvtuations B. Decreasecostofgoods
C. New market penetration
D. Increase revenue


Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 6
A company has decided to terminate the employment of an executive for performance reasons. The HP Manager to create a severance package. Which of the following factors would NOT be considered when creating the final severance package?
A. Severityofhislockofperformance
B. Lengthofserviceatcompany
C. Total compensation in relation to severance package D. Notice pay protection laws
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 7
Which of the following is NOT a reason why individuals refuse international assignments?
A. Personalfamilialissues,likespouseisreluctanttochangecareersorchildrenarealreadyinhighschool B. Noclear,identifiedpathforcareerdevelopmentguaranteedaftertheassignment
C. Financial incentives are inadequate
D. Company’s poor record of successful expatriations programs
Correct Answer: B Section: (none) Explanation
Explanation/Reference:


QUESTION 8
Which of the following challenges is faced PRIMARILY when developing a global competency model?
A. Basemodelonlyonpastexperience
B. Viewtheglobalplanasasumofindividualcountryplans C. Differences in perceptions of various attributes
D. Balance the day-to-day demands with strategic plans
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 9
A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the Greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and trained and developed managerial skills of its newly recruited manages in Bangalore.
Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. Which of the following types international assignment is the most appropriate for the product manager during this phase of the project?

A. Extendedbusinesstravel B. Long-term expatriation C. International commuting D. Localized transfer
Correct Answer: A Section: (none) Explanation


Explanation/Reference: QUESTION 10
Which of the following measures the level of learning achieved by the participants of a training program?
A. 360-degreefeedbackprocess B. Performancetests
C. Performance appraisals
D. Pre-/post measures
Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 11
Which of the following processes attempts to determine the relative worth of jobs within an organization?
A. Jobdesign
B. Jobevaluation
C. Job analysis
D. Comparable worth
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 12
The HR Director of a multinational, U.S.-based company is proposing a staffing plan where foreign offices are staffed with as local nationals as possible instead of expatriates. Which of the following are NOT business justifications for this proposal?
A. Buildinglocalexpertisecompetencies B. CompliancewithU.S.taxregulations


C. Favorable tax treatment by local government D. Realization of cost savings
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 13
You have decided to measure the organization’s recruiting effectiveness in the long term by calculating of turnover. Which of the following reasons represents the PRIMARY purpose of this measurement?
A. Improvequalityofemployee
B. Motivatingemployeeseffectively
C. Risk management
D. Assessing cost effectiveness of programs
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 14
A company decide to purpose an international assignment program to fill a new position in its new office Beijing, China. With the assistance of the human resources professional, the management, team has finalized a list of selection criteria of the candidate for the role considering the entire scope of the international assignment. During the interviewing process, they utilize various tools to isolate out the success factors.
After deciding on the candidate and the individual accepting the offer, the human resources professional with vendors to provide cross-cultural training prior to departure and plans all the logistical details for the relocation. The human resources professional also assists the individual and his family by providing contacts and setting up meetings with other expatriates in the host country to orientate the expatriate before country, ie career development, potential roles, personal transition, etc. In this scenario, which of the following actions items were forgotten to ensure a successful international assignment?
A. Planforasuccessfulrepatriation
B. Provideongoingsupport,whileonassignment
C. Plan the international assignment as part of a process, not an activity D. Provide appropriate training


Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 15
Which of the following stages of globalization is an organization likely in if it is pursuing a polycentric staffing approach?
A. Domestic
B. Global
C. Multinational D. Transnational
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 16
Which of the following BEST identifies the stages in the strategic planning process ?
A. Mission&Vision->DetermineStrategicIssuesbyperformingaGapAnalysis,SWOTAnalysis,&Benchmarking->StrategyFormulation->Strategy Implementation -> Evaluation & Control
B. StrategyDevelopment->StrategyFormulation->StrategyImplementation->StrategyEvaluation
C. Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control
D. Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control
Correct Answer: A Section: (none) Explanation
Explanation/Reference:


QUESTION 17
When assessing the gaps between actual and desired organizational performance, which of following measures would NOT considered ?
A. Benchmarkedresults
B. Traininganddevelopment C. Individual assessment
D. Task assessment
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 18
Which of the following would a trainer emphasize in order to ensure that a training program focused on developing skills for a particular job is valid ?

A. Surveycomparableoff-the-shelfprograms
B. Interviewincumbent
C. Interview managers
D. Analyze the job description and job specifications
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 19
You are preparing an on-assignment checklist for an individual going on an international assignment. Which of the following items is the LEAST important to pursue ?


A. Creatingavenuesforcommunication B. Identifyschoolforchildren
C. Cross-cultural training
D. Moving/relocation services
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 20
Which of the following is NOT likely an issue a human resources professional would help a dual career family to work though to determine the appropriateness of an international assignment for the family at that time ?
A. Howwillthehostcountryworkersrespondtoasamesexfamily?
B. Willtheaccompanyingspousebeabletofindajobeasily?
C. Will the employee consider commuting instead of moving the whole family to the host country? D. How will the loss of income from one spouse impact the family and their finances?
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 21
Which of the following is a difference between the recruitment and selection of an individual for a position in the home country vs. For an international assignment?
A. Cost-benefitanalysis
B. Interviewingoffamily
C. Review of previous work samples, experience, etc. D. Reference checking
Correct Answer: B


Section: (none) Explanation
Explanation/Reference:
QUESTION 22
The HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences ?
A. R&Dmanagershaveprobablyhadsimilartraininginthepast
B. Productionlineleadsareprobablykinestheticlearners
C. For the production line lead group, the best media to present this information is a video
D. The facilitator for the group of R&D managers should be a subject matter expert that can express content as "A" causes "B" incidents
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 23
In which of the following situations do HR managers have the greatest impact on organizations?
A. Assumemanagementrolesoncross-functionalprojects
B. Activelyparticipatesinthelong-termorganizationalstrategicplanningprocess C. Providing legal counsel to managers
D. Evaluate and implement process improvements throughout an organization
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 24
Which of the following id NOT a factor when developing a compensation and benefits plan for expatriates?


A. Internalcompanywidepayscale
B. Compensationandbenefitsofexpatriatesinothercountries C. Compensation and benefits of local nationals
D. Compensation and benefits of peers back home
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 25
Which of the following selection methods is an effective tool to determine the psychological readiness of an individual for an international assignment ?
A. Standardizedtestsandinventories B. Stressinterviews
C. Simulations
D. Self-assessment
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 26
Which of the following is NOT a reason to outsource ?
A. T o share financial risk
B. T o manage a difficult risk
C. To create value
D. To gain access to world-class talent
Correct Answer: C Section: (none)


Explanation Explanation/Reference:
QUESTION 27
You are responsible for hiring an engineering architect in Bangalore, India through a short-term international assignment. Which of the following techniques is the LEAST relevant selection criterion tool for this position ?

A. Standardizedmeasuresofpsychologicaltraits B. Evaluationofworksamples
C. Self-assessment
D. One-on-one interviewing
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 28
Which of the following factors is NOT a significant variable in how an individual may re-adjust after returning home ?
A. Extentofpreviousexperienceoninternationalassignments B. Lengthoftimeoninternationalassignment
C. Clarity of new job and role
D. Changes in family & friends
Correct Answer: A Section: (none) Explanation


Explanation/Reference: QUESTION 29
Which of the following is NOT an external third-party source for recruiting ?
A. Privateemploymentagencies B. Laborunions
C. Outplacement firms
D. Agencies
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 30
According to the global performance management process, an organization should be aliging company systems in phases EXCEPT in which of the following stages?
A. Specifyingeachemployee’sperformanceplan
B. Definingglobalbusinessstrategyandobjectives
C. Linking benefits & rewards as well as employee development to the process D. Conducting the appraisal with each employee
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 31
After performing a global gap analysis, the global HR team has identified an initiative to identify at least three potential candidates for each Senior Director and VP position. In order to build accountability for implementing this initiative, which of the following pieces of information is NOT necessary?
A. Sourceofresources


B. Modesofcommunication
C. Benefit to the individual and organization D. Developing S.M.A.R.T objectives
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 32
Which of the following type of listening is occurring when a person is thinking. “Robert has some legitimate points about the importance of quality and its importance in the company’s growth” while listening to a ISO-9001 training session?
A. Active
B. Empathic
C. Informational D. Evaluative
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 33
Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?
A. Leavesofabsences
B. Lifeinsurancebenefits C. Medical coverage
D. Reasons for termination
Correct Answer: D Section: (none) Explanation


Explanation/Reference:
QUESTION 34
A gap analysis is performed to measure the skill gap between current executives and the type of executives in order to have a truly global workforce. Which of the following analysis techniques does this measure utilize?
A. Ratioanalysis
B. Criterion-referencedanalysis C. Trend analysis
D. Norm-referenced analysis
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 35
According to Claus, which of the following HR activities is considered an upstream function?
A. Compensation
B. Employeerelations C. HRIS
D. Staffing
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 36
Which of the following represents a HR strategic activity? A. RecruitmentofstafffornewR&Dproject


B. Implementannualperformanceappraisalprograms C. Designing an employment brand
D. Provide specific job training programs
Correct Answer: C Section: (none) Explanation
Explanation/Reference: QUESTION 37
Which of the following is NOT a potential reason for a company’s decision to fill a position through an international assignment?
A. Assistincreatingalignmentwithheadquarters’goalsandobjectives B. Assistindevelopingaconsistentcultureacrossthecorporation
C. Specific person is the most qualified candidate for the job
D. Lack of core skill sets for the position available in the area
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 38
In the European Union, many multinational companies have Work Councils that are created to protect workers interests. A company with 50 employees working across the EU has decided to create a Work Councils Recently, a court has fined the corporation for laying off 10% of the employee population in one of its E.U sites without discussing it with its Work Councils. Which of the following reasons represents the PRIMARY rationale for why this occurred?
A. Thecompanydidnotfollowthecollectivebargainingagreement B. Thecompanydidnotfollowthevoluntarily-providedprogram
C. The company did not follow the government-provided program D. The company did not follow the government-mandated program
Correct Answer: A Section: (none) Explanation


Explanation/Reference:
QUESTION 39
Which of the following describes the global compensation and benefits strategy that would BEST align with an organization that has decided to pursue a polycentric staffing approach?

A. Utilizationofheadquarterspolicieswithlittleadaptationtolocalconsiderations
B. Consistentlocalandglobalpolicies
C. Consistent policies within a region, but may not thoroughly consistent across regions D. Consistent local policies, but may not be consistent across the organization globally
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 40
According to Black and Mendenhall, which of the following factors is NOT a function of the individual that determines the degree of adjustment required in order to adapt to a new environment?
A. Relationshipskills
B. Self-efficacy
C. Perception skills
D. Family-spouse adjustment
Correct Answer: D Section: (none) Explanation


Explanation/Reference: QUESTION 41
A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?
A. Greenfieldoperation B. Internationalmerger C. Joint venture
D. Trading house
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 42
According to the European Union and the International Labor Organization (ILO), which of the following legal instruments is non-binding?
A. Conventions B. Decisions C. Regulations D. Directives E. Opinions
Correct Answer: E Section: (none) Explanation
Explanation/Reference: QUESTION 43
Which of the following is NOT a step in the Strategy Implementation stage of Strategic Planning?
A. Short-termorganizationalobjectivesareestablished B. Actionsplansaredeveloped


C. Resource allocation
D. Long-term objectives are established and strategies defined
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 44
A Product Manager travels 2 weeks every month to the Asia office on business. The other 2 weeks of the month, she works at the U.S. based headquarters. She gets compensated in U.S. dollars. While in Asia, she works with the respective Engineering team to define specifications that will meet customer expectations. Which of the following describes her work situation?
A. Localizedtransfers
B. Extendedbusinesstravel C. Thirdcountrynational
D. Short-term assignments
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 45
Which of the following is a shared characteristic of all four levels of learning, as identified by Kirkpatrick?
A. Questioning B. Reaction
C. Results
D. Behavior
Correct Answer: A Section: (none) Explanation


Explanation/Reference:
QUESTION 46
An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The foreign operations are relatively new, fully operational only within the last 5 years. During this time, each office has caucused on building both technical and managerial talent within its own site. Once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. Which of the following stages of globalization BEST descries the phase this company is in?
A. International B. Transnational C. Multinational D. Domestic
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 47
A .U. S. based Engineering Manager was sent to England for a short-term six-month assignment to recruit and build a team. He is almost dome with the assignmrnt and describes the entire opportunity as being exciting and challenging. He wants to stay in Europe further and hopes to go on future international assignments. According to Black and Mendenhall, which of the following stages of the cross-cultural adjustment cycle is the manager in?
A. Cultureshock B. Mastery
C. Adjustment D. Honeymoon
Correct Answer: D Section: (none) Explanation
Explanation/Reference: QUESTION 48
Which of the following groups would NOT be considered to be subject matter experts (SME’s) of a job function?


A. Currentincumbents B. Directreports
C. Trained job analysts D. Supervisours
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 49
Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?
A. Providingabove-marketcompensationpackages
B. Gatheringlocalconfidencebysociallyresponsibleactions,ieenvironmentallyconscious C. Winning the Malcolm Baldrge National Quality Award
D. Implementation of flexible work arrangements that reduce turnover by 10%
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 50
What are the 4P’s in Marketing?
A. Place,Product,Promotion,Partnership


B. Price,Place,Product,Promotion
C. Price, Product, Promotion, Productivity D. Price, Product, Promotion, Partnership
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 51
Which of the following is NOT a reason why a company would pursue moving forward with an acquisition?
A. Improvecustomerrelations
B. Increasetheircurrentmarketshare C. Acquirenewskillsandtalents
D. Expand their product protfolio
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 52
Which of the following criteria is NOT a factor in determining the level of control of a non-U.S. corporation?
A. Laborrelationscentrallycontrolled B. Principalplaceofbusiness
C. Shared management
D. Interrelation of operations
Correct Answer: B Section: (none) Explanation
Explanation/Reference:


QUESTION 53
The following non-immigrant visa allows managers, who work for a foreign employer, to work in the United States for a parent, subsidiary, or affiliate company if the individual worked as a manager during one of the last three years:
A. B-1businessvistorvisa
B. L-1intracompanytransfervisa C. H-1B specialty occupation visa D. TN visa
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 54
Which of the following is NOT a significant benefit for employers to clearly communicate the direct and indirect compensation strategy to their employees?
A. Betterunderstandingofequityinstructure
B. Minimizeconfusionoverissuessuchasvacationpolicy
C. Clear understanding of compensation and performance through performance appraisals D. Understanding the amount of money employers pay to maintain health care benefits
Correct Answer: B Section: (none) Explanation
Explanation/Reference: QUESTION 55
Human resource management is conducted to achieve______goals.
A. Organizational B. Personnel
C. Supervisory


D. Management
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 56
A HR staffing plan is different from strategic HR planning because it is a lot more tactical responding quickly to changes. Which of the following is NOT a factor that helps to ensure that the tactical HR staffing plan is linked to strategic HR planning?
A. Shouldgetbuy-infromalargeaudiencewhendevelopingglobalRHstaffingplans
B. AssumptionsoftheHRstaffingplanisexplicitandfact-basedwhencommunicatingtheplanacrossthevariousgloballocations C. HR staffing plan clearly aligns with organizational goals
D. Perform a gap analysis to determine the current staffing pool vs. the future needs
Correct Answer: D Section: (none) Explanation
Explanation/Reference: