Question 3 (MANAGEMENT INFORMATION
SYSTEMS BIS303/03)
The Seri Bayu Heights apartment complex uses the following
system for processing security deposits and rental payments: When a
tenant signs a lease and pays a security deposit, the manager
creates a data sheet on the tenant which includes name, apartment
number, phone number, permanent address (if other than the new
apartment), amount of rent, amount of security deposit, move-in
date, length of lease, pet deposit (if any), and person to notify
in case of an emergency. The manager sends this form to the data
processing (DP) department to be entered on-line into the accounts
receivable (A/R) file. The manager also gives a receipt and a copy
of the lease to the tenant. A card is created with the tenant’s
name, apartment number, amount due, and amount paid from the A/R
file and send back to the manager. The manager then attaches the
security deposit cheque to the card. **This card and cheque are
sent to A/R department where daily deposits are batched and the
cheques are deposited into the proper bank account. The cards that
came in with the cheques are sorted by name alphabetically and will
be entered into a computer. The cards are read, a daily cash report
is generated, and the A/R file is updated. At the end of the month,
new cards are generated for each tenant. As the tenants pay the
rent due, a card is pulled for each tenant and attached to the
cheque or money order payment**. The same procedure (from ** to **)
is followed for the rent payment as well as the security deposit.
On the tenth day of the month, a delinquent list will be generated
by the A/R department from the A/R file. The list includes all
tenants who have some balance due on their account. The manager
sends a notice to each delinquent tenant along with an overdue
charge. Note: If you discover that the narrative is incomplete,
make up reasonable
a. List the main processes, entities and data stores for
this system. (20 marks)
Question 3 (MANAGEMENT INFORMATION SYSTEMS BIS303/03) The Seri Bayu Heights apartment complex uses the following system
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