9. Summarize the most common errors made when start- ing quality initiatives. 1. Define the term quality. 2. What is t

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9. Summarize the most common errors made when start- ing quality initiatives. 1. Define the term quality. 2. What is t

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9 Summarize The Most Common Errors Made When Start Ing Quality Initiatives 1 Define The Term Quality 2 What Is T 1
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9. Summarize the most common errors made when start- ing quality initiatives.

1. Define the term quality. 2. What is total quality? 3. List and explain the key elements of total quality. 4. Explain the rationale for the total quality approach to doing business. 5. Describe the following concepts: - Deming's Fourteen Points • The Deming Cycle • Deming's Seven Deadly Diseases
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