Description 1.Cindy Smith, a new RN, and Kim Jones, RN, were finishing work on the day shift of a postoperative surgical

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Description
1.Cindy Smith, a new RN, and Kim Jones, RN, were finishing work
on the day shift of a postoperative surgical floor when a new
patient arrived from the emergency room. Cindy stopped what she was
doing (calculating intake/output data) and proceeded to admit the
new patient. When Cindy got to the patient’s room, the transporter
allowed the new patient, a woman, to get up off the cart and walk
to her bed, which she did easily. Cindy helped her get settled,
noting no acute distress, and told her she would return in 10
minutes. The patient said, “Fine, I don’t need anything.” Cindy
went back to finish the end-of-shift duties. Just as Cindy was
about to finish her last room, Kim walked in and asked her,
“Where’s the admission sheet you started on the new admit?” Cindy
stated that she hadn’t started one yet, as she wanted to finish her
tasks before report, and planned on admitting the patient next. Kim
abruptly walked away from Cindy and began the process of admitting
the new patient. Cindy walked into the room and tried to help, but
Kim said, “You should always take vital signs immediately when a
new patient is admitted.” Outside the patient’s room, Cindy tried
to explain herself, when Kim screamed at her: “You don’t do
anything right! I hate to work with you! You are lazy, and you put
a patient at risk!” Cindy didn’t know what to say. She completed
the admission, gave her report, and left the division.
• What is your analysis of what happened in this situation?
• Are the admissions of new patients a priority?
• What could Cindy have done differently? What could Kim
have done differently?