Chapter 1 & 2 outlines a transformational style of
management, emphasizing values, empowerment, communication,
trust/accountability, and rewards. Some people say that
transformation is completely unrealistic; you must enforce order,
they say, to have accountability. How is accountability achieved in
high-performing, transformational HCOs?
Chapter 1 & 2 outlines a transformational style of management, emphasizing values, empowerment, communication, trust/acc
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