15 points A call center company would like to study the enquiries transactional time using simulation to identify a vari
-
- Site Admin
- Posts: 899603
- Joined: Mon Aug 02, 2021 8:13 am
15 points A call center company would like to study the enquiries transactional time using simulation to identify a vari
company would like to study the enquiries transactional time using simulation to identify a variety of operating characteristics. As part of the study, data was collected on calls processing time as given in the following table. Processing time (minutes) Pr.(x) 1 0.12 11 5 0.27 9 0.13 If the generated random number r = 0.7, calculate the simulated processing time (in minutes) that would be used to simulate the processing time
15 points A call center