Company take medical information over the phone from prospective policy applicants prior to a visit to the applicant's place of residence by a registered nurse who takes vital sign measurements. When the phone interview has incorrect or incomplete information, the entire process of approving the application is unnecessarily delayed and has the potential of causing loss of business. The following data were collected to see how many applications contain errors. Each sample has 200 randomly selected applications. Click the icon to view the sample data. a. What are the upper and lower control limits of a p-chart for the number of defective applications? Use z = 3. The UCL, equals 0.1991 and the LCL, equals 0.0573. (Enter your responses rounded to four decimal places. If your answer for LCL is negative, enter this value as 0.)
Sample 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Defects 32 25 37 19 26 18 26 32 26 23 32 19 32 23 27 Sample 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Defects 22 26 16 26 31 16 27 24 35 16 24 27 21 26 35
The UCL, equals 0.1991 and the LCL, equals 0.0573 (Enter your responses rounded to four decimal place as 0.) in b. is the process in statistical control? out of Since there the process is considered to be for LCL, a negative, enter this value statistical control
Click th a. What are The UCL as 0.) b. Is the pro Since there is at least one propon defective below the lower control limit is at least one data point above the upper control limit are no data points outside of the control limits is at least one proportion defective within the control limits pplications? Use z=3 ed to four decimal places. If your answer for LCL, is negative, enter statistical control the process is considered to be
Representatives of the Patriot Insurance Representatives of the Patriot Insurance Company take medical information over the phone from prospective policy applica
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