Problem #5: TPS Tension We've spent a good chunk of time in the course in the pursuit of operational excellence - discus

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Problem 5 Tps Tension We Ve Spent A Good Chunk Of Time In The Course In The Pursuit Of Operational Excellence Discus 1 (108.2 KiB) Viewed 40 times

Problem #5: TPS Tension We've spent a good chunk of time in the course in the pursuit of operational excellence - discussing ideas like quality management, minimizing waste, and improving resource utilization. Within the corporate world, these have become widely practiced and, within the realm of mature industries, central to the longer-term survival of firms. Yet, in the public sector (e.g., policing, healthcare, defence, etc.) there has been very limited success in the application of these very same principles that the private sector holds so dearly. Corporations have become more agile at lower cost by adopting these principles - seemingly precisely what public servants are repeatedly asked to do - the oft repeated adage of "doing more with less". And yet public services stubbornly reject such notions. Comment on where you think the tension might lie between the goals of TPS and the specific practice/implementation of TPS within the context of public services. Your Answer: