- Customers To A More Regular Local Market Eric Had To Decide Using The Four Dimensions Of Operations Known As The Four 1 (75.29 KiB) Viewed 18 times
- Customers To A More Regular Local Market Eric Had To Decide Using The Four Dimensions Of Operations Known As The Four 2 (75.29 KiB) Viewed 18 times
Topic: Operations Management
Case 1: Operations Management processes at The Taste of Africa
customers to a more regular local market, Eric had to decide using the four dimensions of operations (known as the four V's). Today, The Taste of Africa is a well-established fast food restaurant with two outlets in Soweto, namely at the Maponya Mall and at the University of Johannesburg's Soweto campus. The correct choice of its operations process has led to the restaurant expanding nationally and it can now compete with other local powerhouses in the fast food industry. Case Study Questions and Activities: Question 1 Highlight the problem that forced The Taste of Africa to expand its business to Maponya Mall and the University of Johannesburg? Also, support your answer by quoting from the text. (4) Question 2 The principles of management can be distilled down to four critical functions of management. Identify the four functions of management and explain with respect to the case study how Sam Ngubane can apply these functions to benefit the business. (8) Question 3 Use a diagram to illustrate four V's profile of The Taste of Africa. (12) Total 24 marks
customers to a more regular local market, Eric had to decide using the four dimensions of operations (known as the four V's). Today, The Taste of Africa is a well-established fast food restaurant with two outlets in Soweto, namely at the Maponya Mall and at the University of Johannesburg's Soweto campus. The correct choice of its operations process has led to the restaurant expanding nationally and it can now compete with other local powerhouses in the fast food industry. Case Study Questions and Activities: Question 1 Highlight the problem that forced The Taste of Africa to expand its business to Maponya Mall and the University of Johannesburg? Also, support your answer by quoting from the text. (4) Question 2 The principles of management can be distilled down to four critical functions of management. Identify the four functions of management and explain with respect to the case study how Sam Ngubane can apply these functions to benefit the business. (8) Question 3 Use a diagram to illustrate four V's profile of The Taste of Africa. (12) Total 24 marks