Question 6 Lewin's Force-Field Theory of Change states that for a change to occur A The resistance to change must be higher than the forces for change. B The resistance to change must equal the forces for change. The resistance to change must be lower than the forces for change. The resistance to change is not a force to consider. 1 Point
Question 7 1 Point AAA Corporation is applying Total Quality Management. Which of the following types of change is most likely to be used in this case? Evolutionary Change. B Revolutionary Change. Functional Change. Matrix Change.
Question 8 According to McClelland's Needs Theory, customer services staff must have a high need for (A) Self-actualization B) Achievement Affiliation Power
Power Question 9 1 Point In a small pastry bakery, Eman has very important job as she is the cupcake decorator. She is busy all day as the bakery makes thousands of cupcakes daily but she is very bored (J) of repeating the same task all day long. Which 'Job Design Principle' has not been followed in Eman's case. (A) Increasing job height. B Decreasing job rotation. Increasing task significance. Avoiding job simplification. 1 Point Question 10 When managers practice Management By Waking Around'- which is a term used to describe a manager being
Question 10 1 Point When managers practice Management By Waking Around'- which is a term used to describe a manager being out in the work area, interacting directly with employees while the employees are conducting their work-, they are using the -------- type of operational control. Feedforwards B) Concurrent Charismatic Feedback
Question 6 Lewin's Force-Field Theory of Change states that for a change to occur A The resistance to change must be hig
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