1 Point Question 31 A coffee shop uses an online system to engage customers. After each transaction, customers receive a
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1 Point Question 31 A coffee shop uses an online system to engage customers. After each transaction, customers receive a
Question 31 A coffee shop uses an online system to engage customers. After each transaction, customers receive a text asking them to rate their experience with either a smiley, neutral or sad face emoji. Specify the type of control that is illustrated in this case. [Explanation is not required] Use the editor to format your answer Question 32 1 Point To ensure the right clerk is selected for an opening, a law firm reviews all résumés ( C.V. 4) electronically and assesses candidates through several interviews. Specify the type of control that is illustrated in this case. [Explanation is not required] Use the editor to format your answer
1 Point