Instructions A Customer Support System Allows A Company To Handle The Requests For Customer Service And Communicate And 1 (62.67 KiB) Viewed 11 times
Instructions: A Customer Support System allows a company to handle the requests for customer service and communicate and address their support tickets with customers. (What kind of customer service provided in your customer support system? You, as a developer has to think of it). A robust customer support platform or help desk software lets you streamline the process of customer care by automating the complete ticketing process, offering multi-channel support, customizing performance reports, and delivering quality and faster service dashboards. Customer service nowadays plays a key role in any company's life. The correct help desk software will help organization place their customer service as a competitive advantage. Based on this, choose any type of customer service to complete the following requirements:
Question 1 Draw a UML class diagram to represent the structure of the system. Identify TWO (2) classes only with the properties and method for the system. The properties MUST include a combination of data type string, integer, double/float, date. Example: customer and report classes.
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