Required Materials: "Make the Best of Bad News", Chapter 6, in Shwom, Barbara & Gueldenzoph Snyder, Lisa. (2019). Busine

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Required Materials: "Make the Best of Bad News", Chapter 6, in Shwom, Barbara & Gueldenzoph Snyder, Lisa. (2019). Busine

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Required Materials: "Make the Best of Bad News", Chapter 6, in Shwom, Barbara & Gueldenzoph Snyder, Lisa. (2019). Business Communication: Polishing Your Professional Presence, Pearson, New York, NY. Course Packet. The case is on pp. 216-218.
Note: Please try to give a totally new answer which is already not on the answers with references. Thankyou so much.
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