Situation: The Jones Company operates a centrally located storeroom in their manufacturing complex. Every afternoon each

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Situation: The Jones Company operates a centrally
located storeroom in their manufacturing complex. Every afternoon
each craft foreman (Tin Shop, Electric Shop, Iron Workers, etc.)
writes a requisition for common use items that will be required for
the next day's work. These common use items include nuts, bolts,
screws, washers, flashlight batteries, and gloves. All specialty
items are ordered separately.
During the night
shift, storeroom personnel fill the orders of items requested by
the craft foreman. Each morning, one or two workers from each
department go to the storeroom with a four-wheel platform truck to
pick up the filled order.
Question: Although studies have never been
performed to determine the amount of time craftsmen spend waiting
for supplies, it is the thoughts of the management that idle craft
manpower is a problem resulting from this procedure. How can time
spent traveling to and from the described storeroom be reduced,
thus, eliminating or decreasing crafts' personnel travel time?
Process/Activity
Attempt#
PLAN
Explain what you plan to do:
What result do you hope this
produces?
What is your measurement goal?
Describe your first
(or next) test of change: Who is responsible:
When is it to be done:
Where is it to be done:
List the tasks needed to set up this
test:
Who:
When:
Where:
DO
What are the steps to execute?
STUDY
What will you observe?
What information are you gathering as
part of your study?
Does this meet your measurement goal or
plan?
ACT
What can you conclude from this
test?
What will you do to make improvements
for next time? What will it be based on?
What will be your new measure?