I am not a fan of airports. Over the years I’ve spent a lot of time commuting and have learned that I need to allow a lo

[answerhappygod]

I am not a fan of airports. Over the years I’ve spent a lot of
time commuting and have learned that I need to allow a lot of extra
time for each leg of my journey in case of delays or any other
potential mishaps that occur when traveling.
The last time I traveled, it was for work and involved several
interconnecting flights spanning four counties and with 30 kg of
luggage. When I arrived at the airport my first priority was
checking-in and I carefully reviewed the monitors to find the
appropriate location. When I arrived there, I used the automated
kiosk to enter my name, destination and passport details before
receiving an error message directing me to the customer service
counter.
I waited in line for 45 minutes to be told that my luggage was
overweight. Because the airline was not a partner-company to the
travel agent with whom I made my booking, they were not bound by
the same luggage limits. I was asked to step aside while I reviewed
my travel paperwork and by the time I concluded that I would have
to pay the excess luggage fees I was forced to return to the end of
the line.
My delays with check-in meant that the airport was now even
busier and the security line had tripled in length. It took me
another 45 minutes to get through security, and I spent that time
surrounded by a crowd of frustrated and upset people, some of whom
had missed their flights.
After all of the delays, I was frustrated, tired and overwhelmed
by the time I made it to the gate and boarded my plane. While
I settled in for my 6-hour flight I was dismayed by the knowledge
that I would have to repeat the entire process again at the next
airport as I transferred to my next connection.
Your task:
Does the above sound familiar to you? Have you ever experienced
issues with processes like check-in, security, and boarding? Is
there a better way to design the airport departure process? Is
there a solution that is safe, quick, convenient, and does not
require additional airport staff.