- Periodically Merrill Lynch Customers Are Asked To Evaluate Merrill Lynch Financial Consultants And Services Higher Rat 1 (41.33 KiB) Viewed 118 times
Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services. Higher rat
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Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services. Higher rat
Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services. Higher ratings on the client satisfaction survey indicate better service with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience, whereas consultant B has 1 year of experience. Use a = 0.05 and test to see whether the consultant with more experience has the higher population mean service rating. Round degrees of freedom to previous whole number. Excel File: data10-17.xlsx Consultant A Consultant B ni = 16 12 = 10 31 = 6.82 C2 = 6.25 $1 = 0.64 82 = 0.75 a. State the null and alternative hypotheses. Ho: Mi - H2 Select your answer - H: H1 - H2 Select your answer - b. Compute the value of the test statistic. (to 2 decimals) c. What is the p-value? Use Table 2 from Appendix B to find the values that bound the test statistic. Select your answer - v <p< Select your answer - d. What is your conclusion? Select your answer -