Therapeutic Communications Objectives of this assignment: 1. Describe the importance of a first impression. 2 Identify t

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Therapeutic Communications Objectives Of This Assignment 1 Describe The Importance Of A First Impression 2 Identify T 1 (139.52 KiB) Viewed 151 times

Therapeutic Communications Objectives of this assignment: 1. Describe the importance of a first impression. 2 Identify types of nonverbal communication. 3. Describe personal boundaries with professional verbal communication. 4. Describe therapeutic communication and active listening. 5. Describe personal boundaries with professional verbal communication. SCENARIO ONE: You are working in a family practice clinic in a rural area. This is an area that everyone knows everyone. A patient walked into the clinic and does not have an appointment but needs to be seen for chest pain. The new patient is dressed in dirty clothes and with poor personal hygiene. The patient's appearance indicates that this person may not be able to pay for the office visit. (3 points) QUESTIONS: In terms of nonverbal communication displayed by the office staff, how could the patient feel if he or she is not to be seen? What body language will indicate that the medical assistant cares? Why is observation an important component of communication? What type negative nonverbal behaviors could be communicated may have been expressed when the patient first walked into the clinic? Why did you choose these answers? You are the medical assistant that is with patient, what type of positive nonverbal behaviors could be done? Why did you choose these answers?