- A Regional Manager For A Large Department Store Compares Customer Satisfaction Ratings 1 2 3 Or 4 Stars At Three St 1 (46.26 KiB) Viewed 136 times
A regional manager for a large department store compares customer satisfaction ratings (1, 2, 3, or 4 stars) at three st
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A regional manager for a large department store compares customer satisfaction ratings (1, 2, 3, or 4 stars) at three st
A regional manager for a large department store compares customer satisfaction ratings (1, 2, 3, or 4 stars) at three stores, A, B, and C. The accompanying table shows these data from 50 customers. Develop a contingency table for these data, What conclusions can be drawn about the store location and customer satisfaction? Click the icon to view the table of customer ratings. Develop a contingency table for these data. Rating Store A Store B Storec Total Customer ratings table 2 Store Rating Store Store Rating 4 Rating 4 4 2 А 1 Total 4 2 2 2 2 3 2 с с A B A 3 3 2 A B C A с A B c B A c 3 3 3 2 3 3 3 3 3 2 A B С С B B B с A А 3 3 1 A c с c 3 2 3 2 3 с B 2 A 3 A A A 3 2 4 B A B A B 2 4 B 3 2 2 с A A 1 B Print Done Print Done